data brief

36% of Non-BNPL Users Would Try It If a Bank Offered It
36% of Non-BNPL Users Would Try It If a Bank Offered It
April 06, 2022  |  BNPL

Consumer interest in buy now, pay later (BNPL) options is growing at breakneck speed, creating a massive opportunity for market entrants to gain a foothold....

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28% of Patients Would Like to Use Digital or Mobile Wallets to Pay for Healthcare
28% of Patients Would Like to Use Digital or Mobile Wallets to Pay for Healthcare
April 05, 2022  |  Healthcare

Two of the most common points of friction that patients experience when trying to access medical care pertain to costs or payments. Those concerns are...

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Most Customers Use Mobile Apps to Interact With Restaurant Loyalty Programs
Most Customers Use Mobile Apps to Interact With Restaurant Loyalty Programs
April 04, 2022  |  Loyalty & Rewards

Restaurants have found one way to incentivize return customers is through loyalty programs, which grant returning guests rewards such as free access to the restaurant’s...

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23% of Credit Union Members Would Switch Financial Institutions for More Innovative Products
23% of Credit Union Members Would Switch Financial Institutions for More Innovative Products
March 31, 2022  |  Credit Unions

Twenty-three percent of credit union members would be willing to switch financial institutions for access to more innovative products, according to “Credit Union Innovation,” a...

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The Most Digitally Active Consumers Are Also Those Who Most Want A Super App
The Most Digitally Active Consumers Are Also Those Who Most Want A Super App
March 30, 2022  |  Connected Economy

The Pacific and South Atlantic regions of the U.S. have the highest levels of digital engagement as well as the highest levels of interest in...

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5 Cross-Channel-Capable Shopping Features Became More Common in 2021
5 Cross-Channel-Capable Shopping Features Became More Common in 2021
March 29, 2022  |  Retail

Merchants know how important it is to enhance the overall shopping experience they offer, regardless of channel. This is evident in the fact that global...

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Half of Consumers Are Highly Likely to Switch Merchants Due to Credit Card Surcharges
Half of Consumers Are Highly Likely to Switch Merchants Due to Credit Card Surcharges
March 28, 2022  |  Credit Cards

A key consideration for merchants considering whether to implement credit card surcharges is the impact of such a fee on credit card users. Having to...

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Convenience Drives Consumer Interest in Advanced ID Verification Technologies
Convenience Drives Consumer Interest in Advanced ID Verification Technologies
March 25, 2022  |  Authentication

In providing secure verification for online accounts, there are several alternatives to legacy username and password-based processes that fall under the umbrella term “advanced ID...

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Mobile Devices Are Tool of Choice for One-Third of Consumers’ Online Shopping
Mobile Devices Are Tool of Choice for One-Third of Consumers’ Online Shopping
March 24, 2022  |  Mobile Payments

When consumers make online purchases of food items, retail products, groceries or travel services, a growing share of them are doing it on mobile devices....

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