data brief

40% of Consumers Have a Negative View of the Economy
40% of Consumers Have a Negative View of the Economy
January 07, 2022  |  Consumer Finance

More consumers have a pessimistic outlook about the economy than did in May and, not surprisingly, fewer are optimistic. Reality Check: The Paycheck-To-Paycheck Report, a...

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100% of Top-Performing Online Merchants Offer Product Ratings and Live Site Help
100% of Top-Performing Online Merchants Offer Product Ratings and Live Site Help
January 06, 2022  |  eCommerce

Features that give consumers more control over their online shopping experience boost customer satisfaction, and merchants are giving shoppers more control by providing features that...

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90% of Acquiring Banks Say Using AI to Monitor Merchant Transactions Boosts Efficiency
90% of Acquiring Banks Say Using AI to Monitor Merchant Transactions Boosts Efficiency
January 05, 2022  |  artificial intelligence

Acquiring banks that use artificial intelligence (AI) to monitor merchants on their platforms say the technology has yielded many significant benefits that help boost their...

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Nearly Half of Consumers More Likely to Stay at Hotels That Offer Hassle-Free Cancellations, Refunds
Nearly Half of Consumers More Likely to Stay at Hotels That Offer Hassle-Free Cancellations, Refunds
January 04, 2022  |  Travel Payments

As the rise of the omicron variant brings the pandemic back to the top of mind for consumers, if it wasn’t there already, providers of...

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71% of Consumers Who Received Disbursements in 2021 Could Choose How They Got Paid
71% of Consumers Who Received Disbursements in 2021 Could Choose How They Got Paid
January 03, 2022  |  Disbursements

Approximately 158 million U.S. consumers received roughly 11 billion disbursements in 2021, whether from the government, their employers, their insurance companies or others, according to...

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Two-Thirds of FI Execs Don’t Think Their Firms Understand Crypto and Blockchain Very Well
Two-Thirds of FI Execs Don’t Think Their Firms Understand Crypto and Blockchain Very Well
January 03, 2022  |  Cryptocurrency

Financial institutions’ (FIs’) blockchain and cryptocurrency implementation roadmaps are, in a sense, all over the map. FIs cite nine different factors as important drivers of...

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75% of Acquiring Banks Now Use Artificial Intelligence to Detect Card Transaction Fraud
75% of Acquiring Banks Now Use Artificial Intelligence to Detect Card Transaction Fraud
December 28, 2021  |  Artificial Intelligence

Acquiring banks are under intense pressure to process transactions efficiently while detecting and preventing fraud attempts. That’s a growing challenge due to recent increases in both...

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76% of Consumers Unlikely to Return to a Hotel, Attraction or Venue That Denies a Refund Request
76% of Consumers Unlikely to Return to a Hotel, Attraction or Venue That Denies a...
December 27, 2021  |  Travel Payments

Hospitality service providers’ cancellation and refund policies significantly impact consumers’ interest in using their services again. In fact, 76% of consumers “agree” or “strongly agree”...

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42% of Cross-Border Firms Use Blockchain-Based Smart Contracts That Trigger Payment 
42% of Cross-Border Firms Use Blockchain-Based Smart Contracts That Trigger Payment 
December 23, 2021  |  Blockchain

Decentralized finance solutions have transformed the payments landscape, presenting a new vista of possibilities for seamless cross-border expansion for multinationals and businesses aspiring to launch...

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