data brief

59% of CFOs Say Digital Payments Key to Better Balance Sheets
59% of CFOs Say Digital Payments Key to Better Balance Sheets
November 16, 2021  |  B2B Payments

U.S. businesses are using digital channels to make and receive more payments than ever, using supplier portals, app-based payments and other online methods to send and receive...

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27% of Subscription Customers Had a Payment Issue in the Last Year
27% of Subscription Customers Had a Payment Issue in the Last Year
November 15, 2021  |  Subscription Commerce

Consumers have developed an increased appetite for subscription services, and they may well be pleased with the convenience these services provide, but a large part of keeping that experience positive hinges...

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Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

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1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
1 in 5 Millennials Experienced Online Fraud While Holiday Shopping in 2020
November 11, 2021  |  Retail

All totaled, 12% of online shoppers experienced fraud during the 2020 holiday shopping season, according to The 2021 Holiday Shopping Outlook, a PYMNTS and Kount...

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80% of Consumers Have a Third-Party Financial App Connected to Their Bank Account
80% of Consumers Have a Third-Party Financial App Connected to Their Bank Account
November 10, 2021  |  Digital-First Banking

As more U.S. consumers turn to financial apps in efforts to simplify banking and investment, earning their trust has become an increasingly important factor for...

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Nearly Half of Firms With $1B in Sales Report Days Sales Outstandings Are Higher in 2021 Than 2019
Nearly Half of Firms With $1B in Sales Report Days Sales Outstandings Are Higher in...
November 08, 2021  |  B2B Payments

March 2020 triggered a massive slowdown in B2B payments flows. Today, 39% of U.S. and Canadian firms wait longer to receive payments now than they...

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87% of Consumers Will Shop Online For Holiday Gifts, Half Will Start Before Thanksgiving
87% of Consumers Will Shop Online For Holiday Gifts, Half Will Start Before Thanksgiving
November 04, 2021  |  Retail

As the holiday shopping season approaches, most consumers plan to shop online, get an early start and choose eCommerce stores that offer rewards programs. In...

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63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
November 04, 2021  |  Loyalty & Rewards

Amidst all the changes that have taken place over the last 18 months during the digital shift, one institution stands out from the rest: the...

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80% of Consumers Now Have at Least One Subscription but Declined Payments Are Predominant Threat
80% of Consumers Now Have at Least One Subscription but Declined Payments Are Predominant Threat
November 02, 2021  |  Subscriptions

By most accounts, the consumer love affair with retail subscription services has never been stronger, and yet a simple erroneous payment decline can seriously test...

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