David McIntosh

Instacart Says Smart Cart Gamification Features Make Shopping ‘an Adventure’
Instacart Says Smart Cart Gamification Features Make Shopping ‘an Adventure’
October 07, 2024  |  Retail

Instacart has added new gamification features to its smart carts, saying they will make grocery shopping “feel like an adventure” and encourage shoppers to earn...

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Instacart Says Consumers Don’t Shop Channels, They Shop the Experience
Instacart Says Consumers Don’t Shop Channels, They Shop the Experience
January 27, 2023  |  Retail

Retailers’ success depends on seamless, intuitive shopping experiences that keep customers engaged. But as a trio of payments executives told PYMNTS in a recent discussion,...

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