Digital Banking Tracker

Trending: FIs Use AI To Challenge Challenger Banks
Trending: FIs Use AI To Challenge Challenger Banks
August 21, 2019  |  Digital Banking

Legacy banks have their work cut out for them if they want to survive another century as key players in the digital banking world. European...

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Deep Dive: How AI And Automation Are Changing Digital Banking In India
Deep Dive: How AI And Automation Are Changing Digital Banking In India
July 29, 2019  |  Digital Banking

Many Indian consumers are making their first forays into the digital financial ecosystem as demonetization continues to shrink the country’s age-old reliance on cash. To...

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Banks And Fraudsters Locked In Tech Innovation Race
Banks And Fraudsters Locked In Tech Innovation Race
July 26, 2019  |  Digital Banking

While FIs are turning to artificial intelligence (AI) and machine learning (ML) to keep bad actors out, fraudsters are using that same tech to muscle...

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How BBVA Is Using AI To Fight Against AI-Armed Fraudsters
How BBVA Is Using AI To Fight Against AI-Armed Fraudsters
July 25, 2019  |  Digital Banking

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead...

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Deep Dive: How Biometrics And AI Are Improving Banks’ Customer Experiences
Deep Dive: How Biometrics And AI Are Improving Banks’ Customer Experiences
July 01, 2019  |  Digital Banking

Passwords are increasingly vulnerable in today’s day and age. Hacks and data breaches have become all too common, with fraudsters turning to “brute force” attacks...

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Eastern Labs Brings Innovation To Four Generations’ Needs
Eastern Labs Brings Innovation To Four Generations’ Needs
June 28, 2019  |  Digital Banking

Millennials have particular banking needs — but, of course, so do the baby boomer, Gen X and Gen Z generations. That puts pressure on banks...

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Delivering a Generation-Bridging Banking Experience
Delivering a Generation-Bridging Banking Experience
June 27, 2019  |  Digital Banking

As consumers rely on digital channels to fill more complex financial needs, identity verification is crucial in the world of banking. Fraudsters are finding new ways...

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Payments Remain Key To Customer Service For Bank Of The West
Payments Remain Key To Customer Service For Bank Of The West
May 16, 2019  |  Digital Banking

Most consumers look at banking as a time-consuming chore. They have many options to choose from and their loyalty can be fickle, making onboarding and...

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Is Social Banking the Key to FIs Capturing Gen Z?
Is Social Banking the Key to FIs Capturing Gen Z?
May 15, 2019  |  Digital Banking

Persuading customers to choose one bank over another is never an easy task, and it’s only become more challenging in the saturated digital banking space....

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