digital commerce

Etsy Sellers Strike as Craft eCommerce Site Raises Fees
Etsy Sellers Strike as Craft eCommerce Site Raises Fees
April 11, 2022  |  eCommerce

The fight between sellers and Etsy Inc. has gone public, The Wall Street Journal reported Monday (April 11), as sellers are frustrated by the fees...

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B2B eCommerce Firm Virto Commerce Unveils Virto Marketplace
B2B eCommerce Firm Virto Commerce Unveils Virto Marketplace
March 23, 2022  |  eCommerce

Business-to-business (B2B) digital commerce platform Virto Commerce announced the launch of its new Virto Marketplace offering on Wednesday (March 23), which aims to help enterprises...

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Aging Coupon Business Evolves to Meet Demands of Connected Consumers
Aging Coupon Business Evolves to Meet Demands of Connected Consumers
March 09, 2022  |  Commerce Connected

The old saw is that 50% of advertising and marketing spend is wasted — firms just don’t know which 50%. Given that reality, companies riding...

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Payments Orchestration Smooths LatAm’s Path to Digital Commerce Hub
Payments Orchestration Smooths LatAm’s Path to Digital Commerce Hub
January 25, 2022  |  Digital Payments

Latin America is renowned for romance, and that embraces the world of finance, too. As some see it, 2022 is lining up as a year...

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How Trust, Choice, Ease and Fast Approvals Fight Foul-Ups at Checkout
How Trust, Choice, Ease and Fast Approvals Fight Foul-Ups at Checkout
December 14, 2021  |  Digital Payments

Your checkout experience may appear to be going smoothly. You’ve found what you’re looking for, you’ve clicked “pay” or tapped your credit card at the...

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Voice Tech Leans on AI to Humanize Customer Service and Experience
Voice Tech Leans on AI to Humanize Customer Service and Experience
December 14, 2021  |  artificial intelligence

If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind...

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18% of Connected Consumers Now Make Weekly Online Purchases, 4% Do So Daily
18% of Connected Consumers Now Make Weekly Online Purchases, 4% Do So Daily
December 13, 2021  |  Retail

It doesn’t matter if you’re taking batting practice or perfecting your favorite recipe — the more you do something, the more comfortable you get doing...

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Wayfair Bets Stores Can Boost Slowing Digital Sales
Wayfair Bets Stores Can Boost Slowing Digital Sales
December 08, 2021  |  Retail

Traffic at physical stores remains on a long-term downward trajectory despite a recent rebound compared to last year’s pandemic lows, but that isn’t stopping retailers...

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Supermarkets Rethink Physical and Digital Aisles for Grocery’s Connected Future
Supermarkets Rethink Physical and Digital Aisles for Grocery’s Connected Future
December 03, 2021  |  Retail

Grocery stores may not look very different than they did two or three generations ago, but their role in consumers’ lives is changing dramatically. Where...

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