PYMNTS-MonitorEdge-May-2024

Digital Engagement

Bridge Millennials Have Become Restaurants’ Digital Diners
Bridge Millennials Have Become Restaurants’ Digital Diners
July 18, 2023  |  Connected Economy

As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...

READ MORE >
Baby Boomers and Seniors Make Big Gains in Online Healthcare and Digital Engagement
Baby Boomers and Seniors Make Big Gains in Online Healthcare and Digital Engagement
May 30, 2023  |  Healthcare

Among the last holdouts in healthcare’s digital shift are baby boomers and seniors, but new data shows that these groups, who previously reported high levels...

READ MORE >
Wearables, Mobile Wallets Are Dream Combination for French Merchants
Wearables, Mobile Wallets Are Dream Combination for French Merchants
May 29, 2023  |  Connected Economy

PYMNTS recently studied the digital transformation of 11 countries, discovering that France is a growth leader among the countries examined. Consumers in France are 10%...

READ MORE >
Consumers Who Shop More Online Also Use More Healthcare Services Online
Consumers Who Shop More Online Also Use More Healthcare Services Online
May 17, 2023  |  Connected Economy

Inflation, economic uncertainty, and a generalized sense of instability are not holding back the world’s digital transformation, which clicked up meaningfully in the first quarter...

READ MORE >
Digital Has Become a Way of Daily Life for 622M Consumers in 11 Global Markets
Digital Has Become a Way of Daily Life for 622M Consumers in 11 Global Markets
May 17, 2023  |  Connected Economy

The global digital transformation is continuing. Global digital engagement hit a new peak in the first quarter of 2023, rising 2.4% year over year as...

READ MORE >
CVS Health Says 50 Million Digital Customers Spend 2.4X More Than In-Store Shoppers
CVS Health Says 50 Million Digital Customers Spend 2.4X More Than In-Store Shoppers
May 03, 2023  |  Earnings

CVS Health is progressing in creating a more robust omnichannel offering, ending the first quarter of 2023 by completing important strategic acquisitions and streamlining its growing...

READ MORE >
Germany’s Digital Transformation Stutters as Consumers Pull Back on Spending
Germany’s Digital Transformation Stutters as Consumers Pull Back on Spending
February 23, 2023  |  Connected Economy

PYMNTS’ December ConnectedEconomy™ Index, “How the World Does Digital,” found that in Germany, weaker overall retail demand drove fewer online transactions in Q3. In fact,...

READ MORE >
All-in-One App Could Help Close Digital Healthcare Disparity for Low-Income Patients
All-in-One App Could Help Close Digital Healthcare Disparity for Low-Income Patients
February 21, 2023  |  Healthcare

Friction in accessing digital healthcare services may be a fixable barrier for low-income patients.  Beginning in July 2022, as part of a larger focus on...

READ MORE >
Digital Economy Income Gap Widens Year Over Year
Digital Economy Income Gap Widens Year Over Year
February 17, 2023  |  Connected Economy

There are and always have been sharp differences between how consumers in different demographic groups experienced the quick and total digitization of the United States...

READ MORE >