Digital Engagement

Digital Has Become a Way of Daily Life for 622M Consumers in 11 Global Markets
Digital Has Become a Way of Daily Life for 622M Consumers in 11 Global Markets
May 17, 2023  |  Connected Economy

The global digital transformation is continuing. Global digital engagement hit a new peak in the first quarter of 2023, rising 2.4% year over year as...

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CVS Health Says 50 Million Digital Customers Spend 2.4X More Than In-Store Shoppers
CVS Health Says 50 Million Digital Customers Spend 2.4X More Than In-Store Shoppers
May 03, 2023  |  Earnings

CVS Health is progressing in creating a more robust omnichannel offering, ending the first quarter of 2023 by completing important strategic acquisitions and streamlining its growing...

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Germany’s Digital Transformation Stutters as Consumers Pull Back on Spending
Germany’s Digital Transformation Stutters as Consumers Pull Back on Spending
February 23, 2023  |  Connected Economy

PYMNTS’ December ConnectedEconomy™ Index, “How the World Does Digital,” found that in Germany, weaker overall retail demand drove fewer online transactions in Q3. In fact,...

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All-in-One App Could Help Close Digital Healthcare Disparity for Low-Income Patients
All-in-One App Could Help Close Digital Healthcare Disparity for Low-Income Patients
February 21, 2023  |  Healthcare

Friction in accessing digital healthcare services may be a fixable barrier for low-income patients.  Beginning in July 2022, as part of a larger focus on...

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Digital Economy Income Gap Widens Year Over Year
Digital Economy Income Gap Widens Year Over Year
February 17, 2023  |  Connected Economy

There are and always have been sharp differences between how consumers in different demographic groups experienced the quick and total digitization of the United States...

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Impel Raises $104M to Help Car Dealers Improve Digital Engagement
Impel Raises $104M to Help Car Dealers Improve Digital Engagement
January 19, 2023  |  Connected Economy

Impel has raised $104 million to grow its digital engagement software for automotive manufacturers, dealers and third-party marketplaces. The company will use the new capital to...

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Zillennials: The Next Generation of Connected Consumer
Zillennials: The Next Generation of Connected Consumer
January 16, 2023  |  Connected Economy

Who are the zillennials? A cohort of the 30 million United States consumers born between 1990 and 2000, zillennials bridge the gap between millennials and...

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How US Consumers Lived Their Best Digital Lives in 2022
How US Consumers Lived Their Best Digital Lives in 2022
December 29, 2022  |  Connected Economy

2022 marked many consumers’ triumphant return to the physical world after two years of pandemic-related restrictions — but even after options have opened up, their...

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Online Grocery Shopping Lags Behind Digital Restaurant Adoption
Online Grocery Shopping Lags Behind Digital Restaurant Adoption
December 14, 2022  |  Retail

As consumers seek greater convenience, digital restaurant engagement continues to outpace online grocery shopping. By the Numbers Research from the latest edition of PYMNTS’ monthly...

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