digital innovation

Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping
October 15, 2024  |  Retail

  In Saudi Arabia, consumers love Click-and-Mortar™ shopping, which mixes the best of online and in-store experiences. More than half of the country’s shoppers prefer...

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New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth
New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth
July 10, 2024  |  Credit Unions

Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU...

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New Report: How the World Does Digital: A Deep Dive Into Global Digital Engagement
New Report: How the World Does Digital: A Deep Dive Into Global Digital Engagement
June 26, 2024  |  Consumer Insights

How consumers engage in the digital world provides a better understanding of a country’s level of digital transformation. But which countries are leading the pack...

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How Credit Unions Are Playing David Against Industry Goliaths
How Credit Unions Are Playing David Against Industry Goliaths
June 13, 2024  |  Credit Unions

Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising...

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What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into...

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Digital Stagnation Pressures UAE Merchant Growth
Digital Stagnation Pressures UAE Merchant Growth
May 13, 2024  |  VISA

In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust...

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Click-and-Mortar™ Shopping Expands by 49% In Brazil
Click-and-Mortar™ Shopping Expands by 49% In Brazil
April 19, 2024  |  VISA

Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and...

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Why Europe Must End Its 30-Year Digital Winter to Ensure Its Long-Run Future
Why Europe Must End Its 30-Year Digital Winter to Ensure Its Long-Run Future
April 18, 2024  |  Opinion

In the last 30 years, Europe — defined here as the EU plus the U.K., Norway and Switzerland — has created few leading digital businesses...

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What Generation Z Wants From Their Bank
What Generation Z Wants From Their Bank
April 15, 2024  |  Banking

There are 69 million consumers in the U.S. who are between the ages of 12 and 27. They are described as the first digitally-native generation...

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