Digital Ordering

Square Launches Mobile Restaurant POS Platform
Square Launches Mobile Restaurant POS Platform
May 19, 2022  |  POS Innovation

Square debuted a set of solutions for restaurants Thursday (May 19), which will reportedly allow for better tableside service and order management. The solution comes...

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This Month’s Provider Ranking of Aggregators Reveals Category Leaders Holding Strong
This Month’s Provider Ranking of Aggregators Reveals Category Leaders Holding Strong
May 17, 2022  |  Mobile Applications

As food ordering apps jockey for consumer spending, the top dogs continue to hold off the competition. Using a proprietary combination of publicly available information...

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Consumers More Drawn to Products Than Brands When Ordering Online
Consumers More Drawn to Products Than Brands When Ordering Online
May 16, 2022  |  eCommerce

At the start of the pandemic, restaurants realized that if they wanted to maintain their relationships with their customers through lockdown, they would have to...

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  Restaurant innovation

The pivot to digital food ordering during the pandemic was a lifesaver for the restaurant industry, enabling many eateries to thrive amid uncertainty. Digital orders...

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Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
May 03, 2022  |  eCommerce

In just a few short years, online shopping has redefined commerce. Some lessons from the days of traditional brick-and-mortar retailing still resonate, however, and perhaps...

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Today in Data: As the Pandemic Changes, COVID-Era Eating Habits Remain
Today in Data: As the Pandemic Changes, COVID-Era Eating Habits Remain
May 02, 2022  |  Today In Data

Today in data, recent figures from HelloFresh suggest that people’s pandemic-inspired dining habits may stick around even as contagion concerns subside. Data 34.6M: Number of...

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Chipotle on Improving Both Customer and Staff Experiences With Automation
Chipotle on Improving Both Customer and Staff Experiences With Automation
May 02, 2022  |  Restaurant innovation

Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker,"...

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Restaurant Apps Must Offer Exclusive Features to Drive Use
Restaurant Apps Must Offer Exclusive Features to Drive Use
April 29, 2022  |  Restaurant innovation

As restaurants race to capture consumers’ increasing adoption of mobile ordering channels, many brands have launched apps to meet this newfound demand for instant convenience....

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  Restaurant innovation

The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...

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