Digital Ordering

Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
June 13, 2022  |  Restaurant innovation

As quick-service restaurants (QSRs) navigate industry changes, from labor shortages to emerging digital trends, stiff competition requires them to find ways to keep pace with...

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Daily Grocery Aggregator Use Is Spiking, PYMNTS Research Reveals
Daily Grocery Aggregator Use Is Spiking, PYMNTS Research Reveals
June 06, 2022  |  Delivery

Increasingly, consumers expect to be able to have their food needs met when they want, where they want. The expectation of on-demand convenience has grown...

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Four Key Ways Online Merchants Can Unlock Consumer Trust
Four Key Ways Online Merchants Can Unlock Consumer Trust
May 25, 2022  |  eCommerce

For online merchants operating in today’s hypercompetitive environment, fostering customer relationships and brand loyalty is critical for successful long-term revenue growth. Returning customers spend, on...

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Voice Ordering AI Enables Restaurants to Meet Demand
Voice Ordering AI Enables Restaurants to Meet Demand
May 24, 2022  |  ResTech

Since the start of the pandemic, many restaurants have seen great success taking their menus online, offering off-premise ordering via digital platforms. In a challenging...

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Square Launches Mobile Restaurant POS Platform
Square Launches Mobile Restaurant POS Platform
May 19, 2022  |  POS Innovation

Square debuted a set of solutions for restaurants Thursday (May 19), which will reportedly allow for better tableside service and order management. The solution comes...

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This Month’s Provider Ranking of Aggregators Reveals Category Leaders Holding Strong
This Month’s Provider Ranking of Aggregators Reveals Category Leaders Holding Strong
May 17, 2022  |  Mobile Applications

As food ordering apps jockey for consumer spending, the top dogs continue to hold off the competition. Using a proprietary combination of publicly available information...

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Consumers More Drawn to Products Than Brands When Ordering Online
Consumers More Drawn to Products Than Brands When Ordering Online
May 16, 2022  |  eCommerce

At the start of the pandemic, restaurants realized that if they wanted to maintain their relationships with their customers through lockdown, they would have to...

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  Restaurant innovation

The pivot to digital food ordering during the pandemic was a lifesaver for the restaurant industry, enabling many eateries to thrive amid uncertainty. Digital orders...

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Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
Report: Merchants Risk Losing 40% of Online Retail, Grocery Customers Over Trust
May 03, 2022  |  eCommerce

In just a few short years, online shopping has redefined commerce. Some lessons from the days of traditional brick-and-mortar retailing still resonate, however, and perhaps...

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