Digital Ordering

Today in Data: As the Pandemic Changes, COVID-Era Eating Habits Remain
Today in Data: As the Pandemic Changes, COVID-Era Eating Habits Remain
May 02, 2022  |  Today In Data

Today in data, recent figures from HelloFresh suggest that people’s pandemic-inspired dining habits may stick around even as contagion concerns subside. Data 34.6M: Number of...

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Chipotle on Improving Both Customer and Staff Experiences With Automation
Chipotle on Improving Both Customer and Staff Experiences With Automation
May 02, 2022  |  Restaurant innovation

Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker,"...

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Restaurant Apps Must Offer Exclusive Features to Drive Use
Restaurant Apps Must Offer Exclusive Features to Drive Use
April 29, 2022  |  Restaurant innovation

As restaurants race to capture consumers’ increasing adoption of mobile ordering channels, many brands have launched apps to meet this newfound demand for instant convenience....

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  Restaurant innovation

The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...

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McDonald’s CEO: ‘Digital Changes Everything’ for Restaurants’ Unit Economics
McDonald’s CEO: ‘Digital Changes Everything’ for Restaurants’ Unit Economics
April 28, 2022  |  Earnings

McDonald’s, the Chicago-based quick-service restaurant (QSR) giant with more than 40,000 locations in over 100 countries, is leveraging its digital platforms to transform the way...

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Chipotle Leans on Drive-Thru to Boost Efficiency in Difficult Labor Market
Chipotle Leans on Drive-Thru to Boost Efficiency in Difficult Labor Market
April 26, 2022  |  Earnings

Chipotle Mexican Grill is going all-in on the digital ordering drive-thru lane. The Newport Beach, California-based fast-casual chain, which has 3,000 locations across five countries,...

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Coca-Cola’s Away-From-Home Business Gets a Much-Needed Boost at the Drive-Thru
Coca-Cola’s Away-From-Home Business Gets a Much-Needed Boost at the Drive-Thru
April 25, 2022  |  Earnings

Most consumers’ lives look very different now than they did in April 2020, but many businesses continue to feel the pandemic’s impact on sales. Coca-Cola,...

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NEW DATA: 6 in 10 Consumers Buying Only the Essentials as Inflation Rises
NEW DATA: 6 in 10 Consumers Buying Only the Essentials as Inflation Rises
April 25, 2022  |  Connected Economy

March 2022 marked the highest inflation rate seen in the United States since 1981, and consumers are feeling the pinch. Sixty-one percent of the U.S....

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Eateries Open Metaverse Stores in Race to Be the ‘Restaurant of the Future’
Eateries Open Metaverse Stores in Race to Be the ‘Restaurant of the Future’
April 14, 2022  |  Metaverse

As brands continue to explore the potential of metaverse commerce, more restaurants are making moves to create digital spaces. Los Angeles plant-based burger brand Honeybee...

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