For Chipotle Mexican Grill, 2021 was another year of major digital growth. The Newport Beach, California-based fast-casual chain, which has nearly 3,000 locations across five...
To reach today’s consumers, restaurants’ physical spaces must offer an experience that can hold their own against the frictionless convenience of digital ordering. After all,...
Subway, one of the largest restaurant chains in the world by store count, is hardly a leader in the digital space. On PYMNTS’ Provider Ranking...
The digital ordering boom of the last couple years has changed how managers think about their physical restaurant spaces. Now, some are taking a ghost...
Starbucks’ sales continue to rise, and its digital platforms continue to grow, but none of these initiatives are enough to escape the challenges created or...
Recent PYMNTS research reveals that the digital shift in 2020 — when consumers began to do more online than in store — has had a...
QSRs increasingly juggle the needs of dine-in customers with the need to satisfy digital and in-store customers. In the Order To Eat Tracker, John Haggai...
In just half a year since its loyalty program’s nationwide launch, quick-service restaurant (QSR) giant McDonald’s is already becoming a leader in the space, leveraging...
Today in food commerce, a joke tweet from McDonald’s at Elon Musk presents unexpected consequences for cryptocurrency holders, and Gopuff teams up with major banks...