Digital Ordering

Today in Food Commerce: Restaurants Lean on Digital Loyalty; DoorDash Reaches Record-High 25M Users
Today in Food Commerce: Restaurants Lean on Digital Loyalty; DoorDash Reaches Record-High 25M Users
February 16, 2022  |  Commerce

Today in food commerce, PYMNTS research reveals key strategies for today’s restaurants, and DoorDash reports strong sales in the face of ongoing losses. Plus, Tim...

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New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
February 16, 2022  |  Restaurant innovation

The restaurant business is more digitally driven than ever, but online orders are still just one part of what should be a more holistic customer...

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DoorDash Reportedly Puts Pressure on McDonald’s With Slowness Fee
DoorDash Reportedly Puts Pressure on McDonald’s With Slowness Fee
February 14, 2022  |  Delivery

In the ongoing power struggle between restaurant aggregators and the merchants on their platforms, DoorDash has found a new way to get the results it...

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Fixing the Business Spend Management Problem Starts With an Online Catalog
Fixing the Business Spend Management Problem Starts With an Online Catalog
February 09, 2022  |  B2B Payments

Businesses have a buying problem, and fixing it requires a different way of managing their spend. Zach Garippa, CEO and co-founder of Order (formerly Negotiatus),...

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Digital Order-Ahead Accounted for About 20% of Chipotle’s Sales in Q4
Digital Order-Ahead Accounted for About 20% of Chipotle’s Sales in Q4
February 08, 2022  |  Earnings

For Chipotle Mexican Grill, 2021 was another year of major digital growth. The Newport Beach, California-based fast-casual chain, which has nearly 3,000 locations across five...

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Restaurants Woo Tech-Seeking Consumers With QR Code Payments, Self-Service Kiosks
Restaurants Woo Tech-Seeking Consumers With QR Code Payments, Self-Service Kiosks
February 07, 2022  |  ResTech

To reach today’s consumers, restaurants’ physical spaces must offer an experience that can hold their own against the frictionless convenience of digital ordering. After all,...

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Restaurant Roundup: Subway Aims to Drive Digital Orders; Restaurants Reveal Off-Premise-Centric Formats
Restaurant Roundup: Subway Aims to Drive Digital Orders; Restaurants Reveal Off-Premise-Centric Formats
February 04, 2022  |  Restaurant innovation

Subway, one of the largest restaurant chains in the world by store count, is hardly a leader in the digital space. On PYMNTS’ Provider Ranking...

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Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location
Ghost Kitchen Model Adapts for Physical Spaces With Multi-Brand Mall Location
February 04, 2022  |  Restaurant innovation

The digital ordering boom of the last couple years has changed how managers think about their physical restaurant spaces. Now, some are taking a ghost...

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Starbucks’ Rocky Results Portend Dark Period for QSR Industry
Starbucks’ Rocky Results Portend Dark Period for QSR Industry
February 01, 2022  |  Earnings

Starbucks’ sales continue to rise, and its digital platforms continue to grow, but none of these initiatives are enough to escape the challenges created or...

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