Digital Ordering

Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
Restaurants Compete to Make Loyalty Programs Stand Out as Consumers Join Multiple Programs
January 10, 2022  |  Loyalty & Rewards

Most consumers returned to dining inside restaurants in 2021, but recently developed habits and digital preferences are determining the strength of their loyalty to their...

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Five Restaurant Technology Trends to Watch in 2022
Five Restaurant Technology Trends to Watch in 2022
December 31, 2021  |  ResTech

Restaurants had a big year in 2021. The early months of the year marked the most advanced stages of the industry’s digital shift, as tech-enabled...

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Albertsons Debuts Meal Planning Solutions and Auto-Replenishment Features 
Albertsons Debuts Meal Planning Solutions and Auto-Replenishment Features 
December 14, 2021  |  Retail

Grocery giant Albertsons Companies, Inc. on Tuesday (Dec. 14) launched Meal Planning and Schedule & Save digital options to give loyalty members access to integrated...

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Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
December 14, 2021  |  Aggregators

Consumers are drawn to digital features that make it easier to customize their interactions with their favorite local businesses, including restaurants. The digital shift caused...

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Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
December 08, 2021  |  Restaurant innovation

While many businesses are getting back on their feet after the devastating events of 2020, Main Streets’ restaurants are struggling. PYMNTS’ December 2021 Main Street...

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Ultrafast Grocery Delivery Service Jokr Leverages NYC Lessons to Drive Boston Expansion
Ultrafast Grocery Delivery Service Jokr Leverages NYC Lessons to Drive Boston Expansion
December 03, 2021  |  Delivery

With many digitally connected consumers now taking the ability to get groceries brought to their door for granted, eGrocers need to step it up in...

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Taco Bell on Harnessing Digital Ordering Innovation to Keep Customer Relationships Strong
Taco Bell on Harnessing Digital Ordering Innovation to Keep Customer Relationships Strong
December 02, 2021  |  Restaurant innovation

Partnering with aggregators is a double-edged sword for quick-service restaurants (QSRs). It increases exposure and order volumes, yet puts the customer relationship at risk. In...

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With Pop-Ups and Digital Tech, Restaurants Follow in Retail’s Footsteps
With Pop-Ups and Digital Tech, Restaurants Follow in Retail’s Footsteps
November 30, 2021  |  Restaurant innovation

From quick-service to fine dining, restaurants are turning to retail to get a sense of how to engage with consumers’ quick-changing habits and expectations. Take,...

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Digital Ordering Boom Gives Restaurants a Bigger Slice of Thanksgiving Spending
Digital Ordering Boom Gives Restaurants a Bigger Slice of Thanksgiving Spending
November 25, 2021  |  Retail

Thanksgiving is famously a holiday for home cooking, but this year, restaurants will be seeing a bigger piece of the consumer pie as the food...

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