Digital Ordering

Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
Digital Ordering Boom Widens Gap Between Big Restaurant Brands and Small Operators
December 08, 2021  |  Restaurant innovation

While many businesses are getting back on their feet after the devastating events of 2020, Main Streets’ restaurants are struggling. PYMNTS’ December 2021 Main Street...

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Ultrafast Grocery Delivery Service Jokr Leverages NYC Lessons to Drive Boston Expansion
Ultrafast Grocery Delivery Service Jokr Leverages NYC Lessons to Drive Boston Expansion
December 03, 2021  |  Delivery

With many digitally connected consumers now taking the ability to get groceries brought to their door for granted, eGrocers need to step it up in...

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Taco Bell on Harnessing Digital Ordering Innovation to Keep Customer Relationships Strong
Taco Bell on Harnessing Digital Ordering Innovation to Keep Customer Relationships Strong
December 02, 2021  |  Restaurant innovation

Partnering with aggregators is a double-edged sword for quick-service restaurants (QSRs). It increases exposure and order volumes, yet puts the customer relationship at risk. In...

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With Pop-Ups and Digital Tech, Restaurants Follow in Retail’s Footsteps
With Pop-Ups and Digital Tech, Restaurants Follow in Retail’s Footsteps
November 30, 2021  |  Restaurant innovation

From quick-service to fine dining, restaurants are turning to retail to get a sense of how to engage with consumers’ quick-changing habits and expectations. Take,...

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Digital Ordering Boom Gives Restaurants a Bigger Slice of Thanksgiving Spending
Digital Ordering Boom Gives Restaurants a Bigger Slice of Thanksgiving Spending
November 25, 2021  |  Retail

Thanksgiving is famously a holiday for home cooking, but this year, restaurants will be seeing a bigger piece of the consumer pie as the food...

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Digital Food Ordering Is Changing the Restaurant Industry, From the Outside In
Digital Food Ordering Is Changing the Restaurant Industry, From the Outside In
November 15, 2021  |  Restaurant innovation

The rise in digital ordering is transforming menus. Off-premises-friendly foods are surging in popularity, while those that are more difficult to transport are taking a...

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Deep Dive: How Restaurant Chains Are Leveraging Mobile Apps to Deliver End-to-End Customer Experiences
Deep Dive: How Restaurant Chains Are Leveraging Mobile Apps to Deliver End-to-End Customer Experiences
October 27, 2021  |  Restaurant innovation

The pandemic shifted the adoption of digital tools for consumers and businesses into high gear, with some analysts estimating that at the onset of the...

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New Data: 58% Of US Consumers Skip Aggregators When Ordering From Favorite Restaurants
New Data: 58% Of US Consumers Skip Aggregators When Ordering From Favorite Restaurants
October 27, 2021  |  Aggregators

What will it be tonight — pizza, burgers or Thai? Nothing beats having dinner delivered straight to your door after a long day, and food...

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Today in Restaurant and Grocery Tech: Franchisees Delve Into Digital, Chipotle VP on Digital Ordering
Today in Restaurant and Grocery Tech: Franchisees Delve Into Digital, Chipotle VP on Digital Ordering
October 11, 2021  |  ResTech

Today in restaurant and grocery tech news, franchisees get experimental with their digital efforts as restaurant recovery stalls industry-wide. Plus, Nicole West, vice president of...

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