Digital Ordering

Aggregators Account for Only 2.5% of Restaurant Orders
Aggregators Account for Only 2.5% of Restaurant Orders
September 22, 2022  |  Restaurant innovation

As nearly 4 in 10 consumers used food aggregators in the 30 days before our survey, it might seem that these purchases comprise a considerable...

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Zenchef Secures $50M Equity Investment to Fuel Growth
Zenchef Secures $50M Equity Investment to Fuel Growth
September 20, 2022  |  emea

The French restaurant tech firm Zenchef Tuesday (Sept. 20) announced in a press release that it had secured an investment of over €50 million from...

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Restaurant Roundup: QSRs Make Changes to Value Menus Amid Inflation
Restaurant Roundup: QSRs Make Changes to Value Menus Amid Inflation
August 19, 2022  |  Restaurant innovation

As inflationary challenges continue, restaurant brands are rethinking their value offerings, with some presenting new deals to woo price-conscious customers and others going the other...

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Back of House Goes Front Burner as Smart Kitchens Cook Up Better Restaurant Experiences
Back of House Goes Front Burner as Smart Kitchens Cook Up Better Restaurant Experiences
August 15, 2022  |  Restaurant innovation

We collectively applaud the entire restaurant sector for staying open and innovating on the fly for over two years so that burrito arrives hot and...

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20% of Restaurants Opt out of Digital Sales
20% of Restaurants Opt out of Digital Sales
July 28, 2022  |  Restaurant innovation

While many restaurants are doing everything in their power to boost their digital sales, some are staying out of the digital race altogether. By the...

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PYMNTS Intelligence: Payment and Ordering Options Are Key to Customer Satisfaction
PYMNTS Intelligence: Payment and Ordering Options Are Key to Customer Satisfaction
July 28, 2022  |  Restaurant innovation

The combination of pandemic-fueled disruptions and the general rise of technology is remaking the restaurant industry. Most customers now prefer to use digital tools to...

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Pizza Guys on Why Digital Ordering Is No Longer Just an ‘Option’
Pizza Guys on Why Digital Ordering Is No Longer Just an ‘Option’
July 27, 2022  |  Restaurant innovation

With 40% of restaurant revenue coming from online sales, digital channels must be on the menu. In the "Order To Eat Tracker®," Pizza Guys’ Michael...

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For Restaurants, Digital Channels Are Menu Must-Haves
For Restaurants, Digital Channels Are Menu Must-Haves
July 26, 2022  |  Restaurant innovation

The restaurant industry has gradually changed to meet customer expectations for convenient, seamless experiences. Then the pandemic hit, and this gradual shift drastically accelerated. Restaurants...

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Restaurants Nix the QR Code, PYMNTS Research Reveals
Restaurants Nix the QR Code, PYMNTS Research Reveals
July 21, 2022  |  ResTech

While some restaurant technologies boost both efficiency and diners’ experience, others can have a negative impact on the dining experience. Take, for instance, the QR...

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