While some restaurant technologies boost both efficiency and diners’ experience, others can have a negative impact on the dining experience. Take, for instance, the QR...
As restaurants look for ways to drive visits and boost frequency, they are finding that providing a compelling digital experience is key to reaching younger...
The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...
Digital channels have provided restaurants — and consumers seeking low-touch access to food services — a means of survival since the pandemic began. Digitization has...
In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.
As restaurants seek to meet consumers’ increasing expectations of omnichannel convenience, those that can bring additional dining occasions into the digital space have the opportunity...
As quick-service restaurants (QSRs) navigate industry changes, from labor shortages to emerging digital trends, stiff competition requires them to find ways to keep pace with...
Increasingly, consumers expect to be able to have their food needs met when they want, where they want. The expectation of on-demand convenience has grown...
For online merchants operating in today’s hypercompetitive environment, fostering customer relationships and brand loyalty is critical for successful long-term revenue growth. Returning customers spend, on...