The combination of pandemic-fueled disruptions and the general rise of technology is remaking the restaurant industry. Most customers now prefer to use digital tools to...
With 40% of restaurant revenue coming from online sales, digital channels must be on the menu. In the "Order To Eat Tracker®," Pizza Guys’ Michael...
The restaurant industry has gradually changed to meet customer expectations for convenient, seamless experiences. Then the pandemic hit, and this gradual shift drastically accelerated. Restaurants...
While some restaurant technologies boost both efficiency and diners’ experience, others can have a negative impact on the dining experience. Take, for instance, the QR...
As restaurants look for ways to drive visits and boost frequency, they are finding that providing a compelling digital experience is key to reaching younger...
The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...
Digital channels have provided restaurants — and consumers seeking low-touch access to food services — a means of survival since the pandemic began. Digitization has...
In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.
As restaurants seek to meet consumers’ increasing expectations of omnichannel convenience, those that can bring additional dining occasions into the digital space have the opportunity...