After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to...
Starbucks is rolling out new store design features as it adds locations and renovates existing ones. During the current fiscal year that ends in October, the...
Wendy’s wants diners to know it’s not raising prices, despite what they may have heard. When reports emerged recently that the fast-food chain was going to test...
The drive-thru may be slower to digitize than other restaurant ordering channels, but more eateries are finding ways to integrate connected technology into the experience,...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...
As Restaurant Brands International (RBI) looks to reach 100% digital sales, the drive-thru channel remains a sticking point. The quick-service restaurant (QSR) giant, which owns Burger...
As consumers for increasingly frictionless ways to order the foods and beverages they want, PYMNTS Intelligence finds that there is significant demand to integrate AI-assisted...
This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As...
The Connected Economy is one where, in an unbroken string of activities, consumers wield their devices to browse, order, pay and pick up what they...