drive-thru

Fast Food Brands See Drastic Drop in Dine-In Orders
Fast Food Brands See Drastic Drop in Dine-In Orders
August 07, 2023  |  Restaurant innovation

The typical McDonald’s dining area is a lonely place these days. The fast food giant hasn’t seen sales drop, but as The Wall Street Journal reported Monday (Aug. 7),...

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Presto Automation Appoints COO Xavier Casanova as CEO
Presto Automation Appoints COO Xavier Casanova as CEO
August 01, 2023  |  Personnel

Presto Automation has appointed its chief operating officer, Xavier Casanova, as CEO. Casanova succeeds interim CEO Krishna Gupta, who will return to his role as...

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Chick-fil-A Opens First Drive-Thru-Only Location as Fast-Food Eateries Shrink
Chick-fil-A Opens First Drive-Thru-Only Location as Fast-Food Eateries Shrink
July 24, 2023  |  Restaurant innovation

As quick-service restaurants (QSRs) look to meet consumers’ growing demand for quick, convenient off-premises options, many are saving on real estate by shrinking on-site seating...

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From Front Counters to Kitchens, AI Takes Over Restaurant Industry
From Front Counters to Kitchens, AI Takes Over Restaurant Industry
July 10, 2023  |  artificial intelligence

As restaurants face labor challenges both in the front of the house and the back, many are tapping robotics and artificial intelligence (AI) to boost...

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Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
June 02, 2023  |  Restaurant Roundup

Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...

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Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023  |  Artificial Intelligence

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...

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Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
May 09, 2023  |  ResTech

Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Starting in June, Wendy’s will test Google Cloud’s artificial intelligence (AI)...

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Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
April 11, 2023  |  artificial intelligence

The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant...

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Inflation Boosts Restaurant Pickup Adoption for QSR Customers
Inflation Boosts Restaurant Pickup Adoption for QSR Customers
February 28, 2023  |  Consumer Insights

As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...

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