With quick-service restaurants (QSRs) increasingly rethinking their stores with an emphasis on digital efficiency, Burger King is trying a new kiosk-focused concept that prioritizes off-premise...
A new partnership between Valyant AI and Paerpay focuses on using AI in the drive-thru. The partnership, announced Tuesday (June 6), comes as a number...
Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains...
On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on...
Drive-thrus were the restaurant industry’s saving grace in 2020 as many dining establishments struggled to stay afloat, providing consumers with a safe and easy way to...
The drive-thru has been an important focal point as dine-in seating areas have been shuttered to slow the coronavirus’ spread. Quick-service restaurant (QSR) operators are shifting their...
As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy a restaurant meal...
As Small Business (SMB) Week kicks off, small business owners are generally optimistic about the future. A majority (54.0 percent) expect revenue increases, a slightly...