Entersekt

Consumers Want More Banking App Control — Will FIs Step Up?
Consumers Want More Banking App Control — Will FIs Step Up?
December 03, 2019  |  Mobile Applications

Control is one of the hottest topics in the world of payments and financial services — and it seems poised to have a major impact...

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NEW DATA: Banks Fail To Meet Consumer Desire To Drive Mobile Banking Authentication
NEW DATA: Banks Fail To Meet Consumer Desire To Drive Mobile Banking Authentication
November 14, 2019  |  Authentication

Consumers have come to expect specific services and features from their banks. New research conducted by PYMNTS, however, reveals that banks and other financial institutions...

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For Better Banking, Is Consumer Control Actually Key?
For Better Banking, Is Consumer Control Actually Key?
October 03, 2019  |  Digital Banking

Consumers want control — everybody seems to know that. But what you probably don’t know is that consumers want the type of financial services control...

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Factors Driving Consumer Demand For Banking App Controls
Factors Driving Consumer Demand For Banking App Controls
September 13, 2019  |  Authentication

Rampant data breaches have left consumers on edge about digital fraud. They are not only anxious that their personally identifiable information may be compromised, but...

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Is There Such A Thing As Healthy Friction Online?
Is There Such A Thing As Healthy Friction Online?
September 04, 2019  |  Authentication

Can friction be healthy for the eCommerce experience? Jen Singh, director of channel partnerships at Entersekt, tells PYMNTS that the consumer perception of what it means...

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The ‘Invisible Change’ Coming To Online Shopping
The ‘Invisible Change’ Coming To Online Shopping
July 15, 2019  |  Digital Payments

For those who are focused on how better payments can lead to better eCommerce, the upcoming months promise to be an exciting and revealing time....

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What FIs Don’t Know They Don’t Know About Their Customers
What FIs Don’t Know They Don’t Know About Their Customers
May 07, 2019  |  Digital Banking

When it comes to long-term consumer relationships, few businesses can top banks. They tend to keep ties with consumers over decades — and, sometimes, those...

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How Friendly Friction Builds Better Banking Experiences
How Friendly Friction Builds Better Banking Experiences
April 04, 2019  |  Digital Banking

Consumers’ preferences are undeniably shifting digitally when it comes to banking and financial services.  According to a recent study by Citibank, 31 percent of consumers use...

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Why ‘Mobile-First’ Must Mean ‘Trust-Always’
Why ‘Mobile-First’ Must Mean ‘Trust-Always’
February 26, 2019  |  Banking

Trust is inherent in banking, and has been since the beginning, when people decided to store coins and bills in vaults. Entersekt SVP of North America...

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