Featured News

PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.

Vehicle Transport Startup Targets Industry’s Service Reliability Problem
Vehicle Transport Startup Targets Industry’s Service Reliability Problem
February 12, 2025  |  Transportation

Getting from point A to point B is the name of the game for the vehicle transportation space. Ironically, however, that journey can be one...

READ MORE >
Zillennials Choose Access Over Car, Home Ownership
Zillennials Choose Access Over Car, Home Ownership
February 12, 2025  |  Consumer Insights

While their millennial peers may have been the first to embrace subscription services and gig economy jobs, zillennials (born between 1991-1999) are redefining ownership altogether....

READ MORE >
82% of US Workforce Believes GenAI Boosts Productivity
82% of US Workforce Believes GenAI Boosts Productivity
February 12, 2025  |  artificial intelligence

Generative artificial intelligence (GenAI) is changing the way we work, and a new PYMNTS Intelligence report, “GenAI: A Generational Look At AI Usage And Attitudes,” reveals...

READ MORE >
Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
February 12, 2025  |  SMBs

Thus far into 2025, the year has been an eventful one — to say the least. And the volatility of everything from tariffs (and possible...

READ MORE >
Witnesses Fault ‘Regulation by Enforcement’ of Digital Assets at Congressional Hearing
Witnesses Fault ‘Regulation by Enforcement’ of Digital Assets at Congressional Hearing
February 11, 2025  |  Blockchain

At a subcommittee hearing on the current state and future potential of digital assets, lawmakers and witnesses from the crypto and payments spheres — including...

READ MORE >
Shopify CEO Bullish on Future as Shop Pay Accounts for 38% of Volume
Shopify CEO Bullish on Future as Shop Pay Accounts for 38% of Volume
February 11, 2025  |  Earnings

Shopify President Harley Finkelstein highlighted the company’s fiscal performance in the fourth quarter of 2024, marking a solid finish to the year. “I’ve honestly never been...

READ MORE >
Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows
Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows
February 11, 2025  |  Money Mobility

Despite rapid advancements in digital payments, healthcare transactions remain frustratingly slow and outdated. Patients accustomed to seamless digital transactions elsewhere are still dealing with lengthy...

READ MORE >
78% of US Online Retailers Want Tech Upgrades to Improve Checkout Experience
78% of US Online Retailers Want Tech Upgrades to Improve Checkout Experience
February 11, 2025  |  Checkout Conversion

Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. According to a PYMNTS Intelligence report, “U.S. Merchants...

READ MORE >
Credit Cards and Convenience: The Role of Digital in Travel Spending
Credit Cards and Convenience: The Role of Digital in Travel Spending
February 11, 2025  |  Travel Payments

Planning and booking — and especially paying for — trips used to be a largely analog affair. Paper-based brochures and travel guides in hand, with...

READ MORE >