financial assistant

Intuit Says GenAI-Powered Assistant Delivers Better Customer Reviews
Intuit Says GenAI-Powered Assistant Delivers Better Customer Reviews
February 22, 2024  |  artificial intelligence

During the first tax season in which they’re being helped by a generative artificial intelligence (AI) assistant, Intuit’s TurboTax customers are enjoying seeing the work done “automagically.”...

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BofA Virtual Assistant Erica Surpasses 1B Interactions
BofA Virtual Assistant Erica Surpasses 1B Interactions
October 12, 2022  |  artificial intelligence

Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. “Erica is the definition of...

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