Financial Ombudsman Service

Report: Revolut Leads UK Scam Complaints Amid APP Fraud Surge
Report: Revolut Leads UK Scam Complaints Amid APP Fraud Surge
July 21, 2024  |  Security & Fraud

Revolut has reportedly denied thousands of British customers reimbursement requests after they were defrauded. This has led many of these consumers to seek help from...

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UK’s FCA: Financial Firms Must Improve Treatment of Politicians
UK’s FCA: Financial Firms Must Improve Treatment of Politicians
July 18, 2024  |  Regulation

The United Kingdom’s Financial Conduct Authority (FCA) is looking to change its guidance to ensure that financial firms do not treat politicians and public servants...

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UK Payment Service Providers Unlikely to Challenge Reimbursement for APP Fraud
UK Payment Service Providers Unlikely to Challenge Reimbursement for APP Fraud
December 21, 2023  |  Security & Fraud

Payment service providers are reportedly unlikely to challenge the claims that victims of authorized push payment (APP) fraud make under a soon-to-be-implemented rule in the...

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UK Complaints Body Gets Nod To Increase FinTech Fines
UK Complaints Body Gets Nod To Increase FinTech Fines
March 08, 2019  |  Regulation

Britain’s Financial Conduct Authority (FCA) has said the Financial Ombudsman Service, which handles complaints from financial companies and customers, will be able to raise fine...

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Bias Allegations Force Hand Of UK Complaints Body
Bias Allegations Force Hand Of UK Complaints Body
March 14, 2018  |  International

Britain’s Financial Ombudsman Service (FOS) has been ordered to prove that the organization has thoroughly investigated customer complaints against banks. FOS handles complaints that customers...

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