When olive oil startup Graza botched orders for some customers, its CEO decided to apologize. Corporate apologies are nothing new, but it was the way...
Inflation is putting QSRs in a bind with menu pricing, with all options posing serious challenges. While some major brands are scaling back their value...
As economic pressures continue, consumers across demographics are making changes to their restaurant purchasing behaviors. The December edition of PYMNTS’ Restaurant Digital Divide study, The...
Noma shows that even the most successful restaurants’ courses have been forever altered by COVID-19. The three-Michelin-star establishment in Copenhagen, Denmark, which has many times...
As economic challenges persist, diners are becoming less willing to pay the premium for convenience. Take, for instance, drive-thru coffee chain Dutch Bros, which noted...
As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further...
As Uber courts grocery delivery partners, its multi-vertical model is proving to be a competitive weapon. On Friday (Dec. 16), Uber Eats announced its latest...
The pandemic pushed many restaurants to reduce service or raise prices, which led many consumers to reduce their frequency of dining out. Baby boomers and...
Amid ongoing economic challenges, technology in restaurants’ line-item invoice data can help improve buying decisions. This, according to restaurant management software company MarginEdge, which automates...