food and beverages

Battle of the Titans: Amazon, Walmart and the Multitrillion-Dollar US Retail Market
Battle of the Titans: Amazon, Walmart and the Multitrillion-Dollar US Retail Market
October 01, 2024  |  Retail

In 2023, U.S. retail sales surged to nearly $7.25 trillion, representing a third of all consumer spending. Dominating this market are two titans: Amazon and...

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Soaring Food and Housing Costs Strain Lower-Income Households
Soaring Food and Housing Costs Strain Lower-Income Households
September 25, 2024  |  Economy

The latest data from the Bureau of Labor Statistics on Consumer Expenditures underscores what PYMNTS Intelligence has found for months: Food and shelter, among the...

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Amex: Restaurant Sector Digital Payment Innovation Helps Meet Diner Demands
Amex: Restaurant Sector Digital Payment Innovation Helps Meet Diner Demands
September 25, 2024  |  Restaurant innovation

The restaurant industry is undergoing a digital transformation. While the evolution is being driven by a growing demand by customers for seamless, efficient and personalized...

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Online Sales Bump August Retail Spending Higher
Online Sales Bump August Retail Spending Higher
September 17, 2024  |  Economy

Consumers are still spending, but the pace — at least as detailed in the latest retail sales report from the Census Bureau for August —...

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From Data to Dinner: The Link Between AI and Restaurant Loyalty
From Data to Dinner: The Link Between AI and Restaurant Loyalty
September 17, 2024  |  Connected Economy

The age-old pursuit of dinner used to be a game of chance — maybe you found a special spot down the street, or maybe you...

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Walmart and Amazon Turn to Fast Food to Sweeten Memberships
Walmart and Amazon Turn to Fast Food to Sweeten Memberships
August 29, 2024  |  Loyalty & Rewards

In recent months, retail giants Walmart and Amazon have been seizing on consumers’ demand for digital restaurant ordering to drive engagement with their paid memberships,...

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Tipping, Fees May Be Diners’ Tipping Point
Tipping, Fees May Be Diners’ Tipping Point
August 12, 2024  |  Consumer Insights

Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and...

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From Travel to Coffee to eCommerce, Consumers are Pulling Back
From Travel to Coffee to eCommerce, Consumers are Pulling Back
August 09, 2024  |  Retail

Consumers are thinking twice before pulling the trigger to buy even everyday items — a hesitation to spend that’s evidencing itself in slowdowns and headwinds for...

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Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
Taco Bell Adding AI Voice Ordering to Hundreds of Drive-Thrus
July 31, 2024  |  Voice Activation

Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice...

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