While most corporations are hesitant to admit it, fraud initiated by a company’s own employees is quite common — and incredibly expensive. Research earlier this year...
Call centers are a $13 billion industry in the U.S. alone. In the inaugural PYMNTS Call Center Commerce Tracker™, in collaboration with IntraNext Systems, PYMNTS...
Most Americans may not know it, but the staff and technology being put to work answering their questions, solving their problems and selling products over...
JPMorgan Chase and Bank of America are reportedly teaming up to create a group that will help them manage risks associated with FinTech partnerships. According...
A new report by business banking market research and analysis firm East & Partners suggests corporations aren’t opposed to changing banks as a direct result...
Payments provider Elan Financial Services announced that along with Ondot Systems, the leading provider of mobile-based card services, they have enhanced the My Mobile Money app...
To buy or not to buy – when it comes to fraud defenses, that is the question. While organizations once had no choice but to...
The retail game has evolved so much over the last half decade that, in some ways, it might be unrecognizable to a traveler who somehow...
Facebook is testing out its own version of Apple’s Face ID as a way to verify users’ identities so they can regain access to their...