The U.S. insurance industry consists of more than 7,000 companies and collects approximately $1 trillion in premiums each year. Fraudsters are eager to get their...
Fraudulent claims in the U.S. account for more than $80 billion in payments a year, with legitimate customers paying higher premiums to make up for...
For all that has changed dramatically in the last several weeks due to the coronavirus pandemic, consumers are still looking for the same two core...
To paraphrase Winston Churchill, when you find yourself going through tough times, keep going. The current coronavirus pandemic seems interminable. The loss of life and...
Building a secure customer journey is always a bit of a balancing act. It has to be secure first and foremost, particularly when payments data...
Fraudsters don’t get furloughs, they aren’t much for vacationing, and they certainly aren’t above taking advantage of a bad situation. In fact, taking advantage and...
Digital overhauls can help boost credit unions’ online presences, but member data must be fiercely guarded during this transformation. In this month’s Credit Union Tracker,...
Use and analysis of customer data has become key to enabling a personalized and omnichannel digital banking experience. But it’s easy to cross the line...