PYMNTS-MonitorEdge-May-2024

Generation Z

75% of Millennials Don’t Trust Themselves to Buy Insurance Online
75% of Millennials Don’t Trust Themselves to Buy Insurance Online
November 02, 2023  |  Insurance

Generation Z and millennials have different insurance needs from their elders, yet they are already a market force to be reckoned with. More than 60%...

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From Tradition to Transformation: B2B Enterprises Hit Generational Inflection Point 
From Tradition to Transformation: B2B Enterprises Hit Generational Inflection Point 
November 01, 2023  |  B2B Payments

A generational change is coming for the B2B landscape. But from employees to ERP (enterprise resource planning) systems, it doesn’t have to be out with...

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Rewards Drive Higher Credit Card Use Among Boomers and Seniors
Rewards Drive Higher Credit Card Use Among Boomers and Seniors
October 31, 2023  |  Credit Cards

Baby boomers and seniors — consumers born before 1965 — were the first generations to have access to credit cards, back to the 1960s and...

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Musk’s X Sets Sights on Dating as Half of Urban Consumers Use Apps to Find Love
Musk’s X Sets Sights on Dating as Half of Urban Consumers Use Apps to Find...
October 30, 2023  |  Mobile Applications

While social media apps remain the primary means for consumers to connect with friends and family online, the adoption of dating apps is growing at...

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Gen Z’s Shower Routine Obsession Boosts L’Occitane’s Sol de Janeiro 
Gen Z’s Shower Routine Obsession Boosts L’Occitane’s Sol de Janeiro 
October 24, 2023  |  Retail

What’s in your “everything shower” routine?    For those who aren’t in the know, on TikTok, content creators are describing it as a multistep shower...

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Gen Z Subscribers Steer Clear of Commitment
Gen Z Subscribers Steer Clear of Commitment
October 23, 2023  |  Subscriptions

As subscription services target younger consumers, Generation Z is proving to prefer shorter stints over long-term commitments. According to findings from PYMNTS Intelligence’s study “The...

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Nearly 30% of Young Shoppers Issue Ultimatum to Retailers: Offer BNPL or Lose Our Business
Nearly 30% of Young Shoppers Issue Ultimatum to Retailers: Offer BNPL or Lose Our Business
October 18, 2023  |  Buy Now Pay Later

The world of retail payments and lending is undergoing a significant transformation with the rise of buy now, pay later (BNPL) services. As noted in...

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Nearly Two-Thirds of Americans Want an AI Copilot to Help Book Travel
Nearly Two-Thirds of Americans Want an AI Copilot to Help Book Travel
October 18, 2023  |  Artificial Intelligence

Consumers are weighing the pros and cons of artificial intelligence (AI) in their lives. Although they worry about losing human interactions, privacy and even their...

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Pizza Hut Extends Hours as Restaurant Workforce Recovery Boosts Capacity
Pizza Hut Extends Hours as Restaurant Workforce Recovery Boosts Capacity
October 17, 2023  |  Restaurant innovation

Pizza Hut is reportedly adding late-night operating hours at thousands of locations across the United States. It’s a move that comes as the return of...

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