PYMNTS-MonitorEdge-May-2024

Globant

AI Giants Race to Deploy Digital Customer Service Agents
AI Giants Race to Deploy Digital Customer Service Agents
October 24, 2024  |  artificial intelligence

Microsoft’s rollout of autonomous artificial intelligence (AI) agents marks one of Big Tech’s boldest pushes yet to unleash software that can independently handle customer service...

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Globant Buys eWave to Grow Digital Commerce Capabilities in APAC
Globant Buys eWave to Grow Digital Commerce Capabilities in APAC
November 17, 2022  |  Acquisitions

Digital transformation firm Globant has acquired digital commerce specialist eWave to reinforce Globant’s capabilities and support its expansion into Australia and several Asian countries.  The acquisition will add eWave’s...

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