Hannah Bravo

Loop Acquires Customer Experience Platform Wonderment
Loop Acquires Customer Experience Platform Wonderment
December 10, 2024  |  Acquisitions

Returns company Loop has acquired customer experience platform Wonderment. The deal, announced Tuesday (Dec. 10) gives merchants access to real-time shipment insights, predictive carrier analytics,...

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Businesses Can Navigate Returns Fraud Without Alienating Consumers, Loop CEO Says
Businesses Can Navigate Returns Fraud Without Alienating Consumers, Loop CEO Says
August 23, 2024  |  Security & Fraud

Returns fraud and policy abuse have surged to unprecedented levels, with U.S. merchants losing an estimated $101 billion in 2023 due to these issues. In...

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