hospitality

76% of Consumers Unlikely to Return to a Hotel, Attraction or Venue That Denies a Refund Request
76% of Consumers Unlikely to Return to a Hotel, Attraction or Venue That Denies a...
December 27, 2021  |  Travel Payments

Hospitality service providers’ cancellation and refund policies significantly impact consumers’ interest in using their services again. In fact, 76% of consumers “agree” or “strongly agree”...

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Marriott’s Promise to Divulge Resort Fees Up Front May Cause Payments Ripple Effect In Hotel Sector
Marriott’s Promise to Divulge Resort Fees Up Front May Cause Payments Ripple Effect In Hotel...
December 15, 2021  |  Travel Payments

Mysterious and much-maligned hotel “resort fees” and “amenities charges” may finally be on the run, after hospitality giant Marriott International recently became the first major...

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Wyndham Rewards Members Can Cash in Loyalty Points With Bakkt
Wyndham Rewards Members Can Cash in Loyalty Points With Bakkt
December 14, 2021  |  Loyalty & Rewards

Members of hotel rewards program Wyndham Rewards can convert available points to cash via a new partnership with digital asset marketplace Bakkt, according to a...

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Room Keys for Some Hyatt Properties Available in Apple Wallet
Room Keys for Some Hyatt Properties Available in Apple Wallet
December 08, 2021  |  Mobile Wallets

Several Hyatt locations in the U.S. are now integrating hotel room keys with Apple Wallet so people can unlock their guest rooms by tapping their...

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iOL Pay Expands Into 37 Countries to Overhaul Hotel Payments Space
iOL Pay Expands Into 37 Countries to Overhaul Hotel Payments Space
November 30, 2021  |  International

Global FinTech platform iOL Pay, a subsidiary of Illusions Online, went live in 37 countries to assist the hospitality payments space across North America, Europe,...

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NYC Hotels Facing Unhappy Holidays
NYC Hotels Facing Unhappy Holidays
November 24, 2021  |  Travel Payments

This time of year is normally a happy one for New York City hoteliers, with international travelers flocking to experience the winter holidays in the...

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Booking Holdings Acquiring Hotel Room Distributor Getaroom 
Booking Holdings Acquiring Hotel Room Distributor Getaroom 
November 12, 2021  |  Partnerships / Acquisitions

Booking Holdings Inc. on Friday (Nov. 12) agreed to acquire B2B hotel room distributor Getaroom from Court Square Capital Partners for about $1.2 billion and...

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With US Travel Ban Lifted, Cities, Hotels, Homeshares Compete for Int’l Tourists
With US Travel Ban Lifted, Cities, Hotels, Homeshares Compete for Int’l Tourists
November 11, 2021  |  Travel Payments

After more than an 18-month wait, the ending of broad pandemic-era restrictions has spawned a flurry of activity and excitement amongst hotels, airlines and essentially...

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Marriott Vacations Worldwide Reports Vacation Business Is Recovering 
Marriott Vacations Worldwide Reports Vacation Business Is Recovering 
November 08, 2021  |  Travel Payments

The vacation business is recovering, and that’s expected to continue in the fourth quarter, Marriott Vacations Worldwide (MVW) reported Monday (Nov. 8) when announcing third quarter...

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