ITMs

FDIC Letter on ATMs Paves Way for More Branchless Banking
FDIC Letter on ATMs Paves Way for More Branchless Banking
August 12, 2024  |  Banking

New input from the Federal Deposit Insurance Corp. (FDIC) is poised to pave the way for more “branchless banking” — through interactive teller machines that...

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Community Banks Give Small Businesses Big Business Tools to Run Their Business
Community Banks Give Small Businesses Big Business Tools to Run Their Business
January 13, 2023  |  Digital-First Banking

Inflation is a major challenge for small to midsized businesses (SMBs) in the United States, where 40% are concerned about rising interest rates and 7...

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PYMNTS Intelligence: CU Innovations Aimed at Meeting the Challenges of a Changing World
PYMNTS Intelligence: CU Innovations Aimed at Meeting the Challenges of a Changing World
January 26, 2022  |  Credit Unions

It is no longer enough for credit unions (CUs) to compete with banks within the regions in which they operate. They must now be ready...

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Deep Dive: How FIs Are Tapping ATMs to Bridge the Gap Between Digital and Physical Banking
Deep Dive: How FIs Are Tapping ATMs to Bridge the Gap Between Digital and Physical...
January 18, 2022  |  Digital-First Banking

As the result of the pandemic, more and more banking customers worldwide rely on mobile and online banking solutions: 41% of consumers report that they bank primarily via mobile...

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Silicon Valley Bank’s Digital-First Approach t​o Keeping Tech Innovators Engaged
Silicon Valley Bank’s Digital-First Approach t​o Keeping Tech Innovators Engaged
January 14, 2022  |  Digital-First Banking

Banking customers are less likely than ever before to visit branches, and 43% say they bank entirely online or through a mobile app. At the...

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How FIs Can Meet Customers’ Evolving Expectations For Digital-First Banking
How FIs Can Meet Customers’ Evolving Expectations For Digital-First Banking
August 03, 2021  |  Digital-First Banking

The banking world has shifted immensely over the past decade, with digital interactions becoming more commonplace and digital-native bank alternatives growing in popularity. Interest kicked...

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Deep Dive: How Self-Service Banking Technologies Fit The Digital-First Trend
Deep Dive: How Self-Service Banking Technologies Fit The Digital-First Trend
May 27, 2021  |  Digital-First Banking

The transition to digital banking was already underway even before the pandemic made it a near necessity overnight. Research from the American Bankers Association (ABA)...

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How Chase Bank Deployed Self-Service Innovations To Support Customers
How Chase Bank Deployed Self-Service Innovations To Support Customers
May 26, 2021  |  Digital-First Banking

Consumers are reengaging in the physical world but still want self-service banking tools that provide an end-to-end contactless experience. In the Digital-First Banking Tracker, Allison...

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Chase Bank: Mobile Builds Bridge Between Consumers’ Old, New Banking Habits
Chase Bank: Mobile Builds Bridge Between Consumers’ Old, New Banking Habits
May 25, 2021  |  Digital-First Banking

Despite the widespread adoption of digital banking, many consumers still prefer to do some business at the branch. One recent survey revealed while 93 percent...

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