J. Crew

Apparel Retailers Use New AI Features to Reduce Online Returns
Apparel Retailers Use New AI Features to Reduce Online Returns
June 07, 2024  |  Retail

As clothing brands and retailers continue to struggle with the costly problem of returns, many are turning to artificial intelligence to help consumers buy products...

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Co-Branded Credit Card Holders Seek Perks From Retailers
Co-Branded Credit Card Holders Seek Perks From Retailers
May 10, 2024  |  Credit Cards

Among consumers turning to co-branded credit cards to maximize their rewards, the lion’s share want these perks from their favorite retailers, PYMNTS Intelligence research shows....

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Launch of Apple Vision Pro Supercharges Retailers’ Adoption of VR
Launch of Apple Vision Pro Supercharges Retailers’ Adoption of VR
February 02, 2024  |  Retail

Mixed-reality technology is reshaping the landscape of the retail industry, ushering in an era of immersive experiences for consumers that blend the digital and physical....

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31% of Consumers Want VR to Recreate Brick-and-Mortar Shopping
31% of Consumers Want VR to Recreate Brick-and-Mortar Shopping
January 29, 2024  |  eCommerce

As retailers look for ways to merge the brick-and-mortar and eCommerce experiences, many shoppers are open to using virtual reality (VR) to bridge the gap....

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J.Crew Forms Credit Card Partnerships With Mastercard and Synchrony
J.Crew Forms Credit Card Partnerships With Mastercard and Synchrony
November 29, 2023  |  Partnerships

Apparel seller J. Crew has launched a multi-year credit card program with Synchrony and Mastercard. The collaboration, announced Wednesday (Nov. 29), will see J. Crew and Synchrony team to launch...

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Brands Are Turning to Virtual Shopping to Measure Event Impact 
Brands Are Turning to Virtual Shopping to Measure Event Impact 
July 13, 2023  |  Retail

During the summer, when outdoor events are in demand, retailers are embracing virtual experiences. It’s not because they can’t stand the heat but because while...

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Can Exclusive 48-Hour Product Preview Access Save J.Crew? 
Can Exclusive 48-Hour Product Preview Access Save J.Crew? 
June 15, 2023  |  Retail

J.Crew once had a chokehold on a cohort of consumers who seemingly loved the preppy vibe along with brands like Abercrombie & Fitch and Hollister...

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J. Crew, Laneige, Elizabeth Arden Embrace Virtual Storefronts to Drive Engagement and Loyalty 
J. Crew, Laneige, Elizabeth Arden Embrace Virtual Storefronts to Drive Engagement and Loyalty 
June 09, 2023  |  Retail

Brands and retailers want to boost consumer engagement and loyalty and are willing to go into other mediums, even if there isn’t any publicized data...

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J.Crew Faces Post-Bankruptcy Style Balancing Act Between Past and Present
J.Crew Faces Post-Bankruptcy Style Balancing Act Between Past and Present
July 25, 2022  |  Retail

As the fashion industry continues to try to find its footing in a time when budget-conscious consumers are going out more amid the ebbing pandemic,...

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