A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...
There’s been so much talk about the state of returns, but maybe not nearly enough around shipping. But both services are becoming equally important. The...
It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without...