“Jobs to be done” – a theory popularized by the late Harvard Business School Professor Clayton Christensen – is the notion that consumers don’t buy...
Foot traffic is flat as digital dominates top-line growth. Purchases are shifting from individual brands to marketplaces. Mobile influences the purchasing and ordering process, regardless...
Ten years ago, the world of payments and commerce was in a very different place. ISOs sold terminals and card processing, mostly to brick-and-mortar merchants....
Making predictions is simply irresistible at this time of the year – this year in particular. Tuesday marked not only the end of a year,...
Mondays have a bad reputation, and that’s understandable. The magic of the weekend is fading into memory, and sometimes even the strongest coffee has a...
It was the gasp heard ‘round the world last week. Google confirmed that it will partner with Citi and Stanford Federal Credit Union to launch...
U.S. lawmakers proposed new legislation last week that would require internet platforms to more or less lay bare the intellectual property that drives their business...
It’s what WeChat and Alipay already are in China, and what LINE is in Japan. Rappi follows suit in Latin America. It’s what Grab and...
Apple Pay went live five years ago yesterday, on Oct. 20, 2014. When Tim Cook took the stage a month beforehand to announce this mobile...