Karen Webster

Why Certainty Rules Payments
Why Certainty Rules Payments
September 17, 2018  |  Payments Innovation

I needed a few outdoor cushions earlier this season and hired a local upholstery shop to make them. This small business is a really small...

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What Innovators Can Learn From Uber Cash
What Innovators Can Learn From Uber Cash
September 10, 2018  |  Ridesharing

Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their labs. Biologists wanted...

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Loyalty’s New One Percenters
Loyalty’s New One Percenters
August 27, 2018  |  Retail

Throw out everything you’ve ever learned about what makes a consumer loyal to a brand. Consumers, over the last 10 years, have turned loyalty on...

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Online Platforms: Why Consumers Rule And Regulators Don’t
Online Platforms: Why Consumers Rule And Regulators Don’t
August 20, 2018  |  Payments Innovation

A few weeks from now will mark the 72nd anniversary of a federal court decision that found grocery store chain The Great Atlantic and Pacific Tea...

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Payments’ Stranger Things
Payments’ Stranger Things
August 13, 2018  |  Payments Innovation

The payments world could very well be living in the Upside Down. The Upside Down is the fictional parallel universe controlled by a hive mind...

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Could Grubhub Become The Amazon Of Restaurants?
Could Grubhub Become The Amazon Of Restaurants?
August 06, 2018  |  Delivery

Grubhub made news a couple weeks ago when it simultaneously delivered a very strong Q2 2018 earnings report and announced the acquisition of LevelUp. The...

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Why Household Finances Under The Hood Don’t Look So Good
Why Household Finances Under The Hood Don’t Look So Good
July 23, 2018  |  Payments Innovation

Paul McCartney and The Beatles may have told us that money can’t buy us love, but new research claims that it can certainly buy us...

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How Uncertainty Kills Commerce
How Uncertainty Kills Commerce
July 16, 2018  |  Payments Innovation

Scientists say that humans have a lot in common with mice. Both species, a new study conducted by researchers at the University of Minnesota Medical...

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Has Unbundling Lost Its Cool?
Has Unbundling Lost Its Cool?
July 09, 2018  |  Payments Innovation

Is unbundling the future? So it would seem. Banking is being unbundled. Open banking, set in motion globally by a regulatory fiat called PSD2, gives...

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