Karen Webster

Payments’ Stranger Things
Payments’ Stranger Things
August 13, 2018  |  Payments Innovation

The payments world could very well be living in the Upside Down. The Upside Down is the fictional parallel universe controlled by a hive mind...

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Could Grubhub Become The Amazon Of Restaurants?
Could Grubhub Become The Amazon Of Restaurants?
August 06, 2018  |  Delivery

Grubhub made news a couple weeks ago when it simultaneously delivered a very strong Q2 2018 earnings report and announced the acquisition of LevelUp. The...

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Why Household Finances Under The Hood Don’t Look So Good
Why Household Finances Under The Hood Don’t Look So Good
July 23, 2018  |  Payments Innovation

Paul McCartney and The Beatles may have told us that money can’t buy us love, but new research claims that it can certainly buy us...

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How Uncertainty Kills Commerce
How Uncertainty Kills Commerce
July 16, 2018  |  Payments Innovation

Scientists say that humans have a lot in common with mice. Both species, a new study conducted by researchers at the University of Minnesota Medical...

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Has Unbundling Lost Its Cool?
Has Unbundling Lost Its Cool?
July 09, 2018  |  Payments Innovation

Is unbundling the future? So it would seem. Banking is being unbundled. Open banking, set in motion globally by a regulatory fiat called PSD2, gives...

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Are Retailers Ready For Amazon’s Prime Time?
Are Retailers Ready For Amazon’s Prime Time?
June 25, 2018  |  Payments Innovation

My plan on Friday evening was to write a hard-hitting piece on a services segment with incredible marketplace friction. Then I went to Whole Foods...

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Amazon Restaurants, Big Threat Or Essential Lifeline?
Amazon Restaurants, Big Threat Or Essential Lifeline?
June 18, 2018  |  Payments Innovation

The restaurant industry today is a study in contradictions. Census data tells us that roughly 44 percent of what consumers spend on food comes from...

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The Case For Contextual Commerce
The Case For Contextual Commerce
June 04, 2018  |  Payments Innovation

Before there was on demand, there was time shifting. In 1985, cable companies introduced consumers to the idea that they could use their VCRs to...

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Is GDPR EU’s Frankenstein Monster?
Is GDPR EU’s Frankenstein Monster?
May 31, 2018  |  Regulation

Two hundred years ago, the world was introduced to Dr. Victor Frankenstein. Mary Shelley’s book “Frankenstein” was published in January 1818 and told the story...

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