Karen Webster

The Clash Of The Voice-Commerce Titans
The Clash Of The Voice-Commerce Titans
October 10, 2016  |  Voice Activation

Google, Apple and Amazon have all put some pretty big bets behind a commerce-enabled future that is activated by voice. Each brings a big checkbook...

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Retail Reinvention: Why Retail Doesn’t Need Salespeople
Retail Reinvention: Why Retail Doesn’t Need Salespeople
October 03, 2016  |  Retail

I was all set to write a very different piece this week. Then I stumbled upon a Newsweek story published on February 26, 1995 titled...

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Is It ‘A Bot Time’ For Payments To Jump On The Bot Bandwagon?
Is It ‘A Bot Time’ For Payments To Jump On The Bot Bandwagon?
September 19, 2016  |  Chatbots And Commerce

Bots are in, and apps are out, says the media. And that fire was stoked further when Messenger’s David Marcus announced that 30K bots inside...

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The Wells Effect
The Wells Effect
September 12, 2016  |  Bank Regulation

Last week, the CFPB came down on Wells Fargo when it exposed its egregious business practices, all in the name of being focused on the...

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Four Big Power Shifts For Commerce And Payments
Four Big Power Shifts For Commerce And Payments
September 06, 2016  |  Payment Methods

For most of the last decade, we’ve been talking about the same old, same old. Mobile payments will be how we pay. Online retailers will...

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Tune In To Payments Reality Check!
Tune In To Payments Reality Check!
August 22, 2016  |  Payment Methods

“Reality Check” was a TV show that aired in 1995 about a couple of kids who moved into a house and found a computer that...

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Walmart, Amazon And Retail’s Reinvention
Walmart, Amazon And Retail’s Reinvention
August 15, 2016  |  Retail

The Boston Red Sox and The New York Yankees are the most celebrated rivalry in sports history. It all began in 1919, when the Red...

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The Great August EMV Pile On
The Great August EMV Pile On
August 08, 2016  |  EMV

The whole world started piling on EMV last week. Media reported its confusing and clunky experience at the POS and wondered why we shouldn’t just...

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What Mobile Payments Can Learn From Debit Cards (Circa 1995)
What Mobile Payments Can Learn From Debit Cards (Circa 1995)
August 01, 2016  |  Mobile Payments

We’ve been trying to ignite mobile payments now for more than a decade and we’ve barely moved the needle. Karen Webster says that it’s time...

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