Kroger

Kroger Expands Home Chef as Consumers Cut Restaurant Spending
Kroger Expands Home Chef as Consumers Cut Restaurant Spending
March 06, 2023  |  Retail

Kroger is growing its prepared food capabilities to meet consumers’ inflation-related demand for cheaper meals. The U.S. grocer’s meal kit and heat-and-eat meal subsidiary, Home...

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Grocers Continue to Lag Way Behind Restaurants in Digital Adoption
Grocers Continue to Lag Way Behind Restaurants in Digital Adoption
March 02, 2023  |  Connected Economy

Grocers’ digital investments have not been enough to catch up to restaurants, PYMNTS research shows. The Context Grocers have been working hard to drive digital...

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Instacart to Add Chatbot as Grocers Push Boundaries on Digital Content
Instacart to Add Chatbot as Grocers Push Boundaries on Digital Content
March 02, 2023  |  Retail

This week in grocery, Instacart taps AI as supermarkets test shoppable content and new formats. OpenAI, creator of artificial intelligence (AI) chatbot ChatGPT, announced Wednesday...

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Kroger Gains Share From Restaurants as Consumers Rethink Food Spending
Kroger Gains Share From Restaurants as Consumers Rethink Food Spending
March 02, 2023  |  Earnings

Kroger is leveraging consumers’ inflation anxieties to capture spending that would otherwise go to restaurants. The nation’s leading pure-play grocer said on a call with...

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Only 1 in 3 Grocers Are Upgrading Their Loyalty Programs
Only 1 in 3 Grocers Are Upgrading Their Loyalty Programs
February 16, 2023  |  Loyalty & Rewards

PYMNTS data shows most grocers are missing the opportunity to secure shoppers’ loyalty with rewards. The Context Now, with sky-high food inflation and a prevailing...

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Carrefour Tests ChatGPT as Grocers Tap AI to Boost Efficiency
Carrefour Tests ChatGPT as Grocers Tap AI to Boost Efficiency
February 13, 2023  |  artificial intelligence

Carrefour’s ChatGPT-generated video comes as grocers worldwide leverage AI to improve their labor economics. The multinational grocery giant, which has nearly 14,000 stores across more...

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Food Manufacturers’ Global Price Hikes Set to Slam Small Business Grocers
Food Manufacturers’ Global Price Hikes Set to Slam Small Business Grocers
February 08, 2023  |  SMBs

Smaller grocers are again caught between consumers and prices as major brands pass on their commodities costs. Shoppers globally are expected to pay even more...

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Older Grocery Shoppers Much More Deal-Motivated Than Younger Counterparts
Older Grocery Shoppers Much More Deal-Motivated Than Younger Counterparts
February 08, 2023  |  Consumer Insights

As grocery shoppers rethink their spending, PYMNTS data shows older shoppers seek deals the most. The Context As inflation affects consumer spending behavior, many grocers...

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CVS Deepens Healthcare Roots With $10.6B Oak Street Deal
CVS Deepens Healthcare Roots With $10.6B Oak Street Deal
February 08, 2023  |  Acquisitions

CVS says it will acquire primary care provider Oak Street Health for $10.6 billion. The pharmacy giant announced the purchase Wednesday (Feb. 8) morning, marking...

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