Kroger

Bomb Threat Ransoms Join Retailers’ List of Security Headaches
Bomb Threat Ransoms Join Retailers’ List of Security Headaches
June 25, 2023  |  Retail

Retailers are facing a new breed of scammers using bomb threats to achieve their goals. As The Wall Street Journal (WSJ) reported Sunday (June 25), these criminals...

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Amazon’s Rumored Interest in Ocado Bodes Poorly for Incumbent Grocers
Amazon’s Rumored Interest in Ocado Bodes Poorly for Incumbent Grocers
June 22, 2023  |  Retail

Reports that Amazon, among other U.S. tech companies, might be interested in British grocery technology company Ocado Group could mean a dramatic shift in the...

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Kroger Says AI Boosted Digital Coupon Redemption by 180 Million in Q1
Kroger Says AI Boosted Digital Coupon Redemption by 180 Million in Q1
June 15, 2023  |  Retail

Kroger is using artificial intelligence (AI) to drive spending among inflation-concerned shoppers, utilizing consumer data to be more effective with its digital couponing efforts. On...

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Grocers Raise the Personalization Bar in Race for Digital Loyalty
Grocers Raise the Personalization Bar in Race for Digital Loyalty
June 12, 2023  |  Retail

Grocers are investing heavily in stepping up their ability to personalize the digital experience with consumer data, and these efforts, PYMNTS research suggests, are paying...

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5 Ways Grocers Are Using Digital to Drive Loyalty
5 Ways Grocers Are Using Digital to Drive Loyalty
June 12, 2023  |  Loyalty & Rewards

With the Digital Food & Beverage Conference kicking off Monday (June 12) in La Jolla, California, where industry executives gather to learn, among other subjects,...

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One in Three Consumers Expects to Step up eGrocery Use
One in Three Consumers Expects to Step up eGrocery Use
June 08, 2023  |  eCommerce

Online grocery adoption may have a long way to go, but many consumers are ready to up their digital engagement, according to PYMNTS research. By...

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Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
Despite eCommerce Push, 87% of Grocery Transactions Occur in Stores
June 06, 2023  |  Retail

For all grocers’ efforts, their shoppers continue to favor brick-and-mortar channels by a huge margin, new PYMNTS research finds. By the Numbers Research from PYMNTS’...

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Kroger: Shoppers Continue to Seek Discounts as Inflation Concerns Decline
Kroger: Shoppers Continue to Seek Discounts as Inflation Concerns Decline
June 02, 2023  |  Retail

Grocery shoppers’ anxieties around food price inflation may be easing somewhat, but they continue to pinch pennies wherever possible. In an interview with PYMNTS, Barbara Connors,...

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Grocery Shoppers Are More Loyal to Merchants Than to Products
Grocery Shoppers Are More Loyal to Merchants Than to Products
May 31, 2023  |  Consumer Insights

As consumers adjust their spending in response to grocery inflation, shoppers are challenged to make difficult decisions about their food spending. Yet, fewer than half...

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