Expedia Group CEO Peter Kern said Thursday (Feb. 8) that he will step down in May after four years in that role, having led the company as it...
Rent the Runway, a fashion rental company, has undergone adjustments, including a 10% reduction in its corporate workforce. However, the question arises: Is this indicative...
Consumers may choose to use auto-fill subscriptions, but they have little tolerance for company mistakes. Convenience is key for consumers who subscribe to auto-buy retail...
Subscribers want a smooth shopping experience: Data from several PYMNTS Intelligence studies shows that 27% of users are likely to cancel their subscriptions if they...
As more of 2023 is in the rearview mirror than in front of us, subscription businesses are having a tough time, according to FlexPay CEO...
Loyal subscribers are worth their weight in gold to retail subscription merchants. A subgroup of loyal customers we called “loyalists” yield higher lifetime value (LTV)...
British businesses are protesting new regulations to make it easier for customers to cancel subscriptions. As the Financial Times (FT) reported Friday (July 7), the broadcaster...
Regardless of income level, we’re all wary of what things cost and where the best deal can be had, online or in-store. It’s not too...
Move over, buy button, and one-click checkout. Tailored checkout is the new kid in town, and it’s taking payments integration pain and replatforming anxiety out...