Loyalty and Rewards

Retail Expert Paco Underhill Says Boomer Purchasing Power Creates Loyalty Opportunity for Brands
Retail Expert Paco Underhill Says Boomer Purchasing Power Creates Loyalty Opportunity for Brands
June 17, 2024  |  Retail

With older consumers — those with the most cash to burn — proving to be more loyal than their younger counterparts, brands that can win...

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Solana Labs Debuts Customer Engagement Platform Bond
Solana Labs Debuts Customer Engagement Platform Bond
June 12, 2024  |  Blockchain

Blockchain firm Solana Labs has debuted Bond, a customer engagement platform for brands. “By leveraging blockchain technology, Bond enables global brands to create personalized, transparent, and engaging digital...

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Transaction and Consumer-Level Data Help Personalize Card-Linked Rewards Programs
Transaction and Consumer-Level Data Help Personalize Card-Linked Rewards Programs
May 22, 2024  |  Data

Recent announcements from some marquee names in financial services, and commercial partnerships, underscore the use of data, down to the consumer level, in crafting ever-more-relevant...

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CFPB Official Urges Consumers to Consider Small Credit Card Issuers
CFPB Official Urges Consumers to Consider Small Credit Card Issuers
May 08, 2024  |  Credit Cards

Consumers should proceed with caution when selecting their next credit card, according to a recent blog post from the Consumer Financial Protection Bureau (CFPB). In the...

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Expedia’s B2B Segment Thrives While B2C Struggles for Momentum
Expedia’s B2B Segment Thrives While B2C Struggles for Momentum
May 02, 2024  |  Earnings

Expedia Group’s first-quarter results, released on Thursday (May 2), indicate a healthy yet more stabilized global travel market, albeit with slightly subdued gross bookings.  On a call...

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Gen Alpha Consumers’ Unprecedented Connectivity Changes the Retail Media Game
Gen Alpha Consumers’ Unprecedented Connectivity Changes the Retail Media Game
April 24, 2024  |  Retail

As retailers look to understand their consumers, both for their own sake and the sake of their advertising customers, Generation Alpha shoppers’ unique, novel behaviors...

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Mastercard Adds Cardholder Benefit Offers From Health, Travel, Lifestyle Brands
Mastercard Adds Cardholder Benefit Offers From Health, Travel, Lifestyle Brands
April 04, 2024  |  Mastercard

Mastercard has added new cardholder benefits that include offers from health and wellness, travel and lifestyle brands. The new offerings include benefits for consumer cardholders and...

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Many Retailers Fall Short of Consumers’ Loyalty Program Expectations
Many Retailers Fall Short of Consumers’ Loyalty Program Expectations
April 03, 2024  |  Consumer Insights

As retailers look to meet consumers’ growing digital expectations, loyalty programs may remain a sticking point, PYMNTS Intelligence research suggests. By the Numbers The PYMNTS...

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Carhartt Taps Consumer Data for Personalized Shopping Journeys
Carhartt Taps Consumer Data for Personalized Shopping Journeys
March 25, 2024  |  Retail

As brands and retailers race to offer the most targeted, relevant consumer journey, Carhartt is leveraging data to transform the omnichannel experience. In an interview...

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