Loyalty and Rewards

Hilton’s Wrong-Way Security Snafu
Hilton’s Wrong-Way Security Snafu
March 24, 2015  |  Loyalty & Rewards

A move to improve online security by Hilton Hotels’ Hilton HHonors loyalty program resulted in exposing customer information in all accounts to potential cybertheft, Krebs...

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The Store That Sports Omnichannel
The Store That Sports Omnichannel
March 17, 2015  |  Loyalty & Rewards

Sporting goods chain Dick’s has discovered that its brick-and-mortar stores aren’t competing with its eCommerce effort — they’re boosting it. ECommerce grew to almost 15...

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Target’s Latest “Brick-And-Mobile” Loyalty App
Target’s Latest “Brick-And-Mobile” Loyalty App
March 03, 2015  |  Loyalty & Rewards

To help consumers find those red-hot deals, Target is trying out its REDperks mobile loyalty app with hopes that the tech-friendly consumer will use it...

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US Passes 3 Billion Customer Loyalty Member Mark
US Passes 3 Billion Customer Loyalty Member Mark
February 16, 2015  |  Loyalty & Rewards

Americans just can’t get enough of loyalty programs — they now hold 3.3 billion memberships, retail-loyalty research company Colloquy reported. That’s 10.3 loyalty memberships for...

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Wendy’s Serves Up New Mobile Payments System
Wendy’s Serves Up New Mobile Payments System
February 09, 2015  |  Loyalty & Rewards

Wendy’s is looking to payments as a way to pull customers in and keep them returning. The fast-food chain is installing a standardized point-of-sale system...

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