Loyalty and Rewards

Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
May 02, 2023  |  Delivery

As restaurant aggregators push back on inflation-related trade-down, discounts are key to maintaining frequency. Uber Eats, for its part, is making a play for affordability...

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Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
April 24, 2023  |  Delivery

As aggregators look to maintain customer frequency amid inflation, affordability is key. In fact, many consumers are engaging with restaurant delivery services more specifically because...

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Sweetgreen Relaunches Subscription as Restaurants Weigh Paid Versus Free Perks
Sweetgreen Relaunches Subscription as Restaurants Weigh Paid Versus Free Perks
April 24, 2023  |  Loyalty & Rewards

As restaurants balance loyalty and profit concerns, some offer paid subscriptions and others free rewards. Fast-casual brand Sweetgreen, for its part, is looking to have...

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Restaurants Seek New Tech Partnerships to Drive Digital Sales
Restaurants Seek New Tech Partnerships to Drive Digital Sales
April 21, 2023  |  Restaurant innovation

This week in restaurants, Nathan’s Famous taps ghost kitchens, and USHG launches new loyalty apps.  Quick-service restaurant (QSR) chain Nathan’s Famous announced Wednesday (April 19) a partnership with virtual...

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Delta Sees Strong Summer Travel Bookings Despite Broader Economic Challenges
Delta Sees Strong Summer Travel Bookings Despite Broader Economic Challenges
April 13, 2023  |  Earnings

While the travel sector overall presents a mixed outlook for 2023, consumers are booking air travel as seen in the performance of Delta Air Lines...

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Madison Reed Expands ‘Uniquely Curated’ Membership and Rewards Programs
Madison Reed Expands ‘Uniquely Curated’ Membership and Rewards Programs
April 13, 2023  |  Retail

Hair color brand Madison Reed has expanded its membership and rewards programs. The firm now offers one free and one paid program for those who...

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Albertsons Grows Rewards Program to Drive Loyalty Amid Inflation
Albertsons Grows Rewards Program to Drive Loyalty Amid Inflation
April 11, 2023  |  Earnings

As inflationary pressures threaten grocery shopper loyalty, Albertsons is deepening its digital relationships with customers. The grocery giant, which spans nearly 2,300 locations across 34...

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This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
March 30, 2023  |  Amazon

The old saying in hockey is to skate to where the puck is going to be. The old maxim in business and in life: If...

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Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
Smaller QSRs Want Turnkey Loyalty Programs — But Are They Ready?
March 28, 2023  |  Restaurant innovation

Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone.  For most restaurants, the pandemic was just the...

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