As restaurants look to gain a comprehensive understanding of their customers’ behavior across channels, Noodles & Company is focused on linking in-store transactions back to...
A growing number of retailers have introduced fees for online returns, and whenever a retailer adopts this strategy, it typically elicits a robust response from...
Card reward programs are proving to be highly effective in building customer loyalty across industries, especially the travel sector, which is roaring back after several...
Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with...
Visa Canada announced in an email Thursday (Aug. 31) to PYMNTS that Dan Iwachiw is now the vice president and head of Canada Products. An industry veteran with...
Expedia’s second-quarter results showed gains in loyalty membership, a surge in B2B contributions as travel is becoming more affordable amid a pullback in pricing. But...
As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement. The fast-casual giant,...
Following its decision to finally get on Uber Eats’ marketplace, Domino’s Pizza is stepping up its efforts to maintain engagement through its direct channels by offering...
Brands, retailers, and solution providers are increasingly focusing on loyalty programs to not only encourage repeat purchases but also gather valuable, first-party data. However, it...