In the pandemic era, loyalty programs proved to be an effective strategy to retain customers even while maintaining physical distance. However, with in-store experiences making...
Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone. For most restaurants, the pandemic was just the...
As retailers bow under inflationary pressures, some are cutting the value of their rewards points. Tesco, the leading supermarket chain in the United Kingdom, shared...
With the inflation-related devaluation of restaurant rewards points, loyalty programs are losing power. Atlanta-based quick-service restaurant (QSR) chain Chick-fil-A, which has more than 2,800 restaurants...
Following a successful run last year, Subway is bringing its footlong sandwich subscription back. The multinational quick-service restaurant (QSR) giant, which has close to 37,000...
As United Kingdom food prices skyrocket, grocers are doing everything they can to retain customers. The country’s grocer inflation rate rose to 17.1% year over...
This week in restaurants, Sweetgreen revives Sweetpass, Wingstop taps personalization and Domino’s reinvigorates its rewards. Los Angeles-based, health-focused fast-casual chain Sweetgreen, which has more than...
If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Traditional brick-and-mortar...