loyalty programs

Banks Use Receipt Data to Drive More Targeted Sales to Merchants
Banks Use Receipt Data to Drive More Targeted Sales to Merchants
January 26, 2023  |  Digital-First Banking

Using data from receipts to personalize loyalty programs has great potential rewards for merchants, so long as they partner with financial firms ready for the...

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US Grocers Seize on 33% Customer Satisfaction Bump from Coupon Usage
US Grocers Seize on 33% Customer Satisfaction Bump from Coupon Usage
January 24, 2023  |  Retail

With coupons improving U.S. consumers’ shopping experiences, grocers are stepping up their discounting efforts. American shoppers’ satisfaction is significantly improved by coupon usage. The “2023...

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Home Depot Nails Experiential Loyalty to Keep Big-Spending Pros Returning
Home Depot Nails Experiential Loyalty to Keep Big-Spending Pros Returning
January 12, 2023  |  Loyalty & Rewards

“We are building a unique, interconnected pro ecosystem that will help us grow our share in a $450 billion addressable market,” Ranjeet Bhosale, vice president...

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To Compete With eCommerce, Physical Stores Need to Act More Like Online Retailers
To Compete With eCommerce, Physical Stores Need to Act More Like Online Retailers
January 12, 2023  |  Retail

For retailers facing stiff competition from online foes, innovation has become mandatory. Fresher standards for online shopping that emphasize efficiency, convenience and payment choice have...

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The Home Depot Adds Membership Tiers to B2B Loyalty Program
The Home Depot Adds Membership Tiers to B2B Loyalty Program
January 05, 2023  |  B2B Payments

Home Depot has added new membership tiers to its B2B loyalty program. The Pro Xtra loyalty program for professional contractors and builders now has three tiers and enables...

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Here’s How ‘Hyper-Personalized’ Digital Loyalty Programs Look
Here’s How ‘Hyper-Personalized’ Digital Loyalty Programs Look
December 07, 2022  |  Loyalty & Rewards

Technology rarely sits in the back seat, but for next-generation loyalty plans, that’s the case. While much has been made about the disruption that technology...

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Petco Memberships, Partnerships Drive Q3 Results
Petco Memberships, Partnerships Drive Q3 Results
November 30, 2022  |  Retail

Petco has 1,500 retail locations but now calls itself a “pet platform company.” Petco CEO Ron Coughlin told investors and analysts that the chain added...

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PYMNTS Intelligence: New Technology Becomes Table Stakes as the Restaurant Industry Evolves
PYMNTS Intelligence: New Technology Becomes Table Stakes as the Restaurant Industry Evolves
November 14, 2022  |  Restaurant innovation

The industry continues its rapid recovery after a swift tumble during the first years of the pandemic, as expressed by several different metrics. The food service industry is...

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Three-Quarters of Grocers Say Digital Discounts Are Key to Loyalty
Three-Quarters of Grocers Say Digital Discounts Are Key to Loyalty
November 09, 2022  |  Loyalty & Rewards

The prevailing belief among grocers is that, in the face of skyrocketing prices, they would be best served to find ways to provide their customers...

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