PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Starbucks Uses AI-Powered Personalized Rewards to Boost Frequency and Spend
Starbucks Uses AI-Powered Personalized Rewards to Boost Frequency and Spend
January 30, 2024  |  Loyalty & Rewards

Starbucks is seeing its artificial intelligence data efforts boost its rewards program effectiveness, incentivizing consumers to spend more and visit more often. On a conference...

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Flashfood CEO Says App Drives Loyalty for Grocers With Deal-Seeking Shoppers
Flashfood CEO Says App Drives Loyalty for Grocers With Deal-Seeking Shoppers
January 18, 2024  |  Loyalty & Rewards

As consumers look for lower-priced grocery options amid ongoing budgetary pressures, Flashfood is seeing its eCommerce marketplace, which sells food that would otherwise go to...

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Demand for Personalized Offers Creates Loyalty Opportunity for Restaurants
Demand for Personalized Offers Creates Loyalty Opportunity for Restaurants
January 17, 2024  |  Restaurant innovation

With consumers seeking out targeted deals and offers, restaurants can use artificial intelligence to secure customers’ loyalty. By the Numbers The PYMNTS Intelligence study “Personalized...

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The Value of Turning Receipts Into Rewards in Real Time
The Value of Turning Receipts Into Rewards in Real Time
January 17, 2024  |  Data

Two key words for the payments landscape in 2024 include personalization and embedded. Banyan’s platform is helping merchants, banks and FinTechs navigate both. “It is...

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Cash-Back Rewards Entice Nearly Half of Cardholders Who Have Yet to Embrace Card-Linked Offers
Cash-Back Rewards Entice Nearly Half of Cardholders Who Have Yet to Embrace Card-Linked Offers
January 15, 2024  |  Loyalty & Rewards

During the 2023 holiday shopping season, card-linked offers gained popularity as consumers sought ways to manage their spending amidst rising prices. In fact, nearly two-thirds of...

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Container Store Says Receipt-Level Data Helps Boost Shopper Loyalty
Container Store Says Receipt-Level Data Helps Boost Shopper Loyalty
January 15, 2024  |  Loyalty & Rewards

Tory Marpe, vice president of loyalty and CRM at The Container Store, told PYMNTS that the days of one-size-fits-all loyalty programs are over. “If you...

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Grocery Shoppers Want Product-Specific Card-Linked Offers
Grocery Shoppers Want Product-Specific Card-Linked Offers
January 11, 2024  |  Loyalty & Rewards

As budget-conscious shoppers seek card-linked offers, PYMNTS Intelligence reveals that product-specific deals can go a long way towards engaging cost-sensitive grocery shoppers. By the Numbers...

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Grocers Tap Digital Deals to Drive Omnichannel Engagement Amid Ongoing Pressures
Grocers Tap Digital Deals to Drive Omnichannel Engagement Amid Ongoing Pressures
January 11, 2024  |  Retail

As consumers’ grocery budgets continue to be pressured by years of inflation and other economic challenges, merchants are tapping digital deals to drive omnichannel adoption,...

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RetailMeNot Says Consumers Start With Deals and Stay for Brands or Retailers
RetailMeNot Says Consumers Start With Deals and Stay for Brands or Retailers
January 11, 2024  |  Retail

In the narrative of the retail scene, the consistent theme over the last two years has been the influence of inflation on consumer spending. However,...

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