PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Retailers Embrace Rewards as Consumers Seek to Trim Grocery Expenses 
Retailers Embrace Rewards as Consumers Seek to Trim Grocery Expenses 
November 01, 2023  |  Retail

Grocery store rewards programs have long been popular for their ability to foster customer loyalty and provide tangible benefits to shoppers. However, these programs also...

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SBI and Reliance Launch Credit Card on India’s RuPay Network
SBI and Reliance Launch Credit Card on India’s RuPay Network
October 31, 2023  |  Credit Cards

SBI Cards and Reliance Retail are launching a credit card on India’s RuPay payment network. The co-branded card marks Reliance’s entry into the credit card space, according to a Tuesday...

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Durbin Sets Sights on Frequent Flyer Rewards and Takes CCCA Battle to the Skies
Durbin Sets Sights on Frequent Flyer Rewards and Takes CCCA Battle to the Skies
October 31, 2023  |  Loyalty & Rewards

The fight over the Credit Card Competition Act (CCCA) has taken to the skies. This week, Sens. Dick Durbin, D-Ill., and Roger Marshall, R-Kan., who...

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Consumers’ Love of Cash Back Offers Merchants Opportunity to Increase Store Card Use
Consumers’ Love of Cash Back Offers Merchants Opportunity to Increase Store Card Use
October 30, 2023  |  Loyalty & Rewards

For merchants looking to enhance customer engagement and maintain a competitive edge in a highly competitive market, loyalty programs are a vital asset. In fact,...

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McDonald’s Leverages 57 Million-User Loyalty Base to Edge Out Competitors
McDonald’s Leverages 57 Million-User Loyalty Base to Edge Out Competitors
October 30, 2023  |  Earnings

McDonald’s is taking advantage of the sheer scale of its loyalty following to make it more difficult for competitors to hold their own in the...

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More Than Half of Co-Branded Card Holders Want Better Offers
More Than Half of Co-Branded Card Holders Want Better Offers
October 25, 2023  |  Loyalty & Rewards

Customer engagement is key to staying ahead of the pack in a highly competitive market, so numerous merchants and brands offer loyalty and rewards programs,...

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43% of FIs and FinTechs Say Using Receipt Data Improves Customer Experience
43% of FIs and FinTechs Say Using Receipt Data Improves Customer Experience
October 24, 2023  |  Commerce

As businesses continue to seek ways to improve customer experiences and drive operational efficiency, one strategy that is gaining traction is the use of item-level...

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Afterpay Offers BNPL Rewards via Nift Partnership
Afterpay Offers BNPL Rewards via Nift Partnership
October 20, 2023  |  Buy Now Pay Later

Afterpay added a rewards program to its buy now, pay later (BNPL) offering. The program is happening via a partnership with the Nift Network and allows Afterpay shoppers to discover...

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Nearly Half of Consumers With Kids Would Switch to Merchants With Card-Linked Offers
Nearly Half of Consumers With Kids Would Switch to Merchants With Card-Linked Offers
October 19, 2023  |  Loyalty & Rewards

Loyalty or rewards programs play a role in consumer shopping habits. Sixty-five percent of credit or debit card users prefer to shop with brands or...

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