PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry
Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry
July 25, 2023  |  Subscriptions

Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. In an interview with PYMNTS following...

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Albertsons Loyalty Growth Continues as Shoppers Seek Deals
Albertsons Loyalty Growth Continues as Shoppers Seek Deals
July 25, 2023  |  Loyalty & Rewards

With inflationary concerns continuing to weigh heavy on consumers’ minds and budgets, Albertsons Companies is seeing loyalty growth by the millions. The grocer, parent company of a...

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Cold Stone Creamery Dishes on Consumer Loyalty for Small Business
Cold Stone Creamery Dishes on Consumer Loyalty for Small Business
July 15, 2023  |  SMBs

Loyalty to ice cream? That seems like a task many would be willing to take on. But what if you lack the recognition of a...

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Selfridges Launches Loyalty Program Powered by QR Code and App
Selfridges Launches Loyalty Program Powered by QR Code and App
July 14, 2023  |  Retail

Selfridges has launched a new loyalty program powered by a QR code and an app. The United Kingdom-based luxury department store chain’s new Selfridges Unlocked program gives members...

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Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
Data Key to Turning ‘Short-Term’ Subscribers Into Brand Advocates
July 12, 2023  |  Subscriptions

The year is half over. Looking out at the balance of 2023, Brian Bogosian, CEO of sticky.io, said subscription models face a test as consumers re-examine their...

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Revolut Launches Instant Cash Back Rewards in US
Revolut Launches Instant Cash Back Rewards in US
July 06, 2023  |  Loyalty & Rewards

Revolut has launched a new in-app feature in the United States that provides instant cash back rewards. The financial app’s new Shops feature provides up to 3% instant...

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Decision Brief: Empowering Direct Suppliers in the Travel Space With Seamless Online Payment Strategies
Decision Brief: Empowering Direct Suppliers in the Travel Space With Seamless Online Payment Strategies
July 06, 2023  |  Travel Payments

Introduction: As the travel industry experiences a post-pandemic resurgence, direct suppliers, such as airlines and hotels, are focusing on capturing consumer attention and spending to...

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42% of Retail Subscribers May Bail if Merchants Ditch Free Shipping
42% of Retail Subscribers May Bail if Merchants Ditch Free Shipping
July 03, 2023  |  Subscriptions

For consumers with retail product subscriptions, free shipping is essential to maintaining their loyalty. For PYMNTS’ study “Subscription Commerce Readiness Report: The Loyalty Factor,” created...

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Chicken Salad Chick CEO Sees Restaurants Put Discounts on the Menu to Win Back Customers
Chicken Salad Chick CEO Sees Restaurants Put Discounts on the Menu to Win Back Customers
July 03, 2023  |  Loyalty & Rewards

Restaurants have raised prices considerably in recent years, and they are finding that to get their customers back, they must increase their discounting efforts, according...

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