PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Denny’s Relaunches Loyalty Program as Restaurants Gamify Rewards
Denny’s Relaunches Loyalty Program as Restaurants Gamify Rewards
June 30, 2023  |  Loyalty & Rewards

Across the restaurant industry, brands are getting more targeted with their promotions, and Denny’s has become the latest to tap data-informed, personalized “challenges” to get...

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Adore Me Taps New Data-Driven Tiered Program to Increase Customer Loyalty
Adore Me Taps New Data-Driven Tiered Program to Increase Customer Loyalty
June 26, 2023  |  Loyalty & Rewards

Loyalty is about knowing and rewarding customers, and the more intimate the purchase, the more you need to know about personalization. Speaking with PYMNTS for...

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Steak ‘n Shake Partners With PopPay as More Restaurants Try Biometric Payments
Steak ‘n Shake Partners With PopPay as More Restaurants Try Biometric Payments
June 23, 2023  |  Biometrics

As restaurants look to meet consumers’ demand for quick, convenient payments with stored credentials — and to gather more consumer data in in-store transactions —...

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Gift Cards Get New Lease on Life as Branded Currency (With Rewards)
Gift Cards Get New Lease on Life as Branded Currency (With Rewards)
June 23, 2023  |  Gift Cards

In the digital age, rewards for consumers who spend on credit cards are everywhere, from airline miles to cash back on groceries. However, merchants are...

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Domino’s Takes Tip From 7-Eleven With Pinned-Location Delivery
Domino’s Takes Tip From 7-Eleven With Pinned-Location Delivery
June 20, 2023  |  Delivery

As Domino’s looks for ways to retain delivery customers’ loyalty in the face of increasing competition from aggregators’ pizza offerings, the chain is making it possible to...

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Bean Box CEO: D2C Better Than Amazon for Small Brands
Bean Box CEO: D2C Better Than Amazon for Small Brands
June 13, 2023  |  Subscriptions

As consumer packaged goods (CPG) companies look to build loyalty and maintain consistent sales, subscription offerings can go a long way, but Amazon’s popular Subscribe...

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Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
June 02, 2023  |  Restaurant Roundup

Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...

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Restaurants Push Rewards as Digital Growth Stalls
Restaurants Push Rewards as Digital Growth Stalls
May 26, 2023  |  Restaurant innovation

After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back,...

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Lowe’s Digital and Omnichannel Upgrades Shine Amid 4.3% Decreased Sales
Lowe’s Digital and Omnichannel Upgrades Shine Amid 4.3% Decreased Sales
May 23, 2023  |  Earnings

Lowe’s is seeing strength in the home improvement category due to efficiencies of digital and omnichannel selling that’s become a pillar for the retailer. That’s despite...

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